I signed up for Centurylink / prizm 9 mo's ago. Tv freezes often, with internet goes down multiple times a day. I've had more than 6 technician visits and spoken with more than 30 representatives on the phone. Centurylink claims I have not demonstrated a "continuing problem" and will not ...
I called ATT to pay my bill, the automated service wouldn't recognize my voice so it sent me to a very rude customer service agent. Then getting no where with her I asked to speak to a manager, put on hold switched from department to department after 1:47 min call never did get to anyone who could ...
Felt overcharged for added devices for security system - asked for explanation - was never given any - was granted a credit with no real explanation of the original charge - impossible to contact telephonically - did contact 6 times via internet chat - each conversation led to apolgogy - promise of ...
My husband and I recently moved out into the country and started a DISH account with tv and internet. Our previous house also had DISH, but since our son (who bought our house) wanted DISH, we decided to leave that account and he would continue the payments. Today he decided he didn't want to ...
This cable company is a joke. They scheduled an appointment for me between 2-4 pm and it's 5 rite now. What is the worse part of this ordeal is that they didn't even call me to tell me they were gonna be late. The customer satisfaction and consideration went rite out the window. If this was ...
Only have 3 meg available in my neighborhood but it is very inconsistent (Signal strength up and down) talked with windstream customer service and my neighborhood is not due for upgrade till early 2014. Requested lower rate due to the fact that I am not getting on a consistent basis what I am ...