Verizon customer service representative accepted a request from my wife 12-10 2010 to change plan from 750 min to 1400 min plan and told her it was taken care of... January 7 my wife received a bill for $600.00 and now verizon customer service says that they have record of my wife calling in 12/10 ...
Overall, I think it's a great channel but my partner and I would like to see more families like ours (gay/lesbian parents) depicted on occasion - not with sexuality as the focus but just simply to show these types of families exist. It would be nice for my kids to see this - and I'm sure nice for ...
My boss bought me a life time membership when I bought my first new car, now mind you this - my boss was in my car w / me on speaker phone when all this was being done and he paid the $500 on his CCard. I recently traded that car in for another and before I got the car out of the shop, the ...
It stinks read all the above - it is true. Customer service is a joke. Billing is too. Do not give them your debit card or credit card. I learned that from previous blogs. Read the customer agreement on line that you have to agree to get service They try to tie you in to contracts verbal or on ...
I wanted DirectTV installed at my residence. Technician came and told me that he couldn't do it but would have supervisor take a look. Supervisor never showed up (or if he did, no call or note was left for me). Found out that DirectTV had been installed and working prior to my request for new ...
Their sales staff is so good at double speak and fast talk that it's confusing for anyone, plus you can't see in black and white what is really going to be charged. I was told about the monthly fee with no taxes (as they try to protect their customers and fight for them) then 'there was a state ...