Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Not keeping an offe. #716375

Complaint / Review
DirecTV
Not keeping an offe

I named directv in 5/18 i would stop my acts I am on social protection and also have to reduce costs i spoke to some people and surely got to the final person she was genuine good and explained she'd observe what she might do to assist and maintain my company she wound up informing me-she might provide me their household group for $10.99 and also to assist me out she'd provide me dircetv till september 18 free I'd to call-back to setup a car pay while we were speaking she explained to update to hd with the car pay factor it'd be free ultimately how I'd the update arriving since I have was a faithful client for such a long time and that I could be devoted to 24 months agreement i thought for $10.99 plus hd I'd do this I acquired a statement for september i named to discover why was informed they do not have that offer I had been provided anymore and also the best they might do was provide me the household group for $29.99 i informed her which was not the offer i was suppost to get she said she couldn't observe something inside records i request a boss she stated she was one which was all she was providing she explained I really could stop but I'd nevertheless need to spend $20.00 per month til the finish of my contact and that I was devoted to a-2 year agreement since i improved towards the hd i called back about one hour later since it was not the offer I had been suppost to become obtaining i eventually got the division that created or might make the provide the man said he would recognize the offer then after studying the records which he appear to discover subsequently explained he have no idea how she thought it and may not get it done at the conclusion the very best he provided was $19.99 to get a year the truth is since I have improved to hd once they switched that on dedicated me towards the 2 year agreement it was the very best I had been likely to get or stop but still spend the $20.00 per month towards the end-of the agreement and also have no television is there in any manner to obtain using this anticipating to any response greg


Offender: DirecTV

Country: USA   State: California

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google