Dear Joyce,
I have attempted to reach you by phone to discuss my comments you express my concerns as well as discuss any other questions that I had related to your Verizon Wireless account. Additionally, I would like you to know why you have not returned my contact. You stated "it is very important to us as we continuously strive to improve our customer service processes". I will not make additional attempts to contact you regarding this matter but will welcome a call at 715 579-4157, should you decide to contact me.
As a Verizon Wireless customer I have given you every opportunity to correct the problems that have occurred. Verizon Wireless has not made every effort to meet and exceed the expectations of your customers. You have not shown you are committed to providing top quality service with every contact.
Jane Sanford
Verizon Wireless Customer
Dear Jane, Thank you for completing our survey. We appreciate you taking the time to provide us with your valuable feedback regarding our products and services. We have attempted to reach you by phone to discuss the comments you expressed as well as any other questions that you may have related to your Verizon Wireless account. Additionally, we would like you to know that your feedback is very important to us as we continuously strive to improve our customer service processes. We will not make additional attempts to contact you regarding this matter but will welcome a call at the number listed above should you desire to contact me. Verizon Wireless makes every effort to meet and exceed the expectations of our customers. We are committed to providing top quality service with every contact. Thank you for choosing Verizon Wireless. We value your business and feedback.
Thank you for choosing Verizon Wireless.
Joyce Johnson
614/560-2246
Joyce. [email protected]
Supv-Tech Support
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