Usacomplaints.com » TV & Radio » Complaint / Review: AT&T Uverse - Installation Charges. #675255

Complaint / Review
AT&T Uverse
Installation Charges

We've been awaiting u verse to come quickly to our region for roughly annually and that I eventually discovered that I had been ready to obtain the support. We planned the deploy on Friday 8, Apr 11 and also the child (Bob) arrived and experienced our home like gangbusters. I had been learning in my own workplace so when I confirmed him the present store (for Direct TV) he explained it'd be more straightforward to simply generate a brand new point. While he got completed among our Television boxes wouldn't take the support despite the fact that he employed two containers. Because of the late time we organized for him to return the following Friday. Throughout the weekend our web was definitely terrible having just two bars upstairs plus one notebook not having the ability to acquire access while another could obtain entry. While Joe returned on Friday he set the main one container, decided to maneuver the device upstairs and because I'm in college he explained he might go right ahead and operate a-line straight to my workplace. Once it was completed anything was excellent till I acquired the statement... I came across my home having costs totalling roughly $370 that I had been completely unware of. The technology, Bob, didn't advise us that each store he decided to set up was a charge and also the extra point for that pc was a cost. He also had the audacity to cost me for that visit on Wednesday the 11th when he'd to return anyhow to repair what he did not on Friday. I place in a to AT&T plus they created an incident but explained nowadays (29 Apr 11) these were practical costs and that I should pay them. I've place in a to AT&T corporate as well as as Iam writing this I've a in the u verse about the point. BE CAREFUL with one of these installation costs. BE CAUTIOUS of Bob (sorry have no idea his lastname but I've his cellular 678-276-6280). It has been a headache. After calling the payment division talking with atleast three repetitions along with a boss and calling corporate headquarters I've ultimately been informed these costs may be eliminated. We will see in a few days.


Offender: AT&T Uverse

Country: USA   State: Georgia   City: Fayetteville

Category: TV & Radio

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