Usacomplaints.com » TV & Radio » Complaint / Review: ATT Uverse - Misleading Promotion. #642818

Complaint / Review
ATT Uverse
Misleading Promotion

AT&T - Cellular consultant provided a bundled deal which may contain mobile phone included Uverse (HDTV, property phone and web)

For $60/month significantly less than we were presently spending money on the providers. We're able to possess a one month test without any agreement along with a cash back guarantee.

We registered and had Uverse mounted, Subsequently we discovered the mobile phone wasn't area of the offer. The Uverse HDTV image wasn't just like Cox wire which we'd just before attempting Uverse. Your day after Uverse mounted, instant didnot function, email didnot work and our fax device wouldn't deliver or receive faxes. Hours and hours about the phone with ATT and large amount of vacant claims of when issues could be fixed or wouldn't be set. Lastly following a week of bargaining ATT got some things functioning. Email I eventually determined just how to repair.

Next we went back again to Cox Cable and back again to ATT land-line and DSL (Web). We had a need to return to wherever we were before joining the class-action suit against ATT/Uverse.

Then we encounter two more months of nightmare looking to get back again to wherever we were. Again a lot of time about the phone, listining to registered communications, saying titles, flag figures, handle, issue. Again empty claims of when providers could be reinstated, when technitions could be routine. Ultimately returned ATT property phone and DSL.

Cox cable for free arrived and straightened out the re arranged co axial cable clutter ATT had quit behine and got me again on Cox cable.

Be carefull if you choose to vary from providers you're fundamentally pleased with to be able to save a dollar. Obtain the cost of each fan and bolt and all costs and fees when possible. Additionally, contemplate businesses which have regional customer care workplace. ATT's contractors might be nearby, but all client aid is long-distance with 800 numbers and a lot of trouble, plenty of nice "I am so sorry chat" and incredibly slow motion.


Offender: ATT Uverse

Country: USA   State: Oklahoma

Category: TV & Radio

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