Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - TERRIBLE Customer Service and deceptive marketing. #600146

Complaint / Review
Direct TV
TERRIBLE Customer Service and deceptive marketing

That is really poor. Therefore poor, I am likely to quit spending my statement and combat the selection endeavor. I registered for Direct TV about 6 months before. Their specialist wouldn't do the "Skilled" installment the way in which I needed. He turned up late, obviously, and was in too large a rush to attach it where everyone on my road had it installed. Alternatively he set it within the lawn where the mower men may push it and mangle the wires. What used to donot understand then is the fact that I'd 3 months to protest about this or it'd be my obligation to obtain it mounted. Well, yesterday the lawn men first got it banged-up enough that it requires solving, and my phone to Direct TV didn't lead to the end result I preferred. They stated it was my obligation to obtain it mounted, that I had a need to record a criticism about it within 3 months of the installment easily desired to have any wish of getting them tackle it, as well as their tone also stated I had been somewhat foolish for anticipating them to repair it within the first place. I described the contractors us-professionalism and negligence, however they did not provide a whit. (Expletive exchanged to get a gentler term, obviously.) I inquired nicely to talk to a supervisor, got one, and he was just like unyielding. He ultimately converted into a genuine idiot, not allowing me end phrases, worrying after I delivered the disfavor, etc. Therefore, today the Planet Cup round of 16 is on tomorrow, I've an extended listing of tasks, with no system to perform or report it. And that I still need to purchase it. I HATE cable companies. Today I'm exactly the same way about satellite. I am down towards the shop to purchase some of those KILL YOUR TV bumper stickers.


Offender: Direct TV

Country: USA   State: Georgia   City: Decatur

Category: TV & Radio

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