Complaint / Review
Direct TV
Refused to cancel contract after mother entered nursing home

My 85 yr. old mother signed up for Direct TV without realizing what she was in to. I called immediately to cancel and they said "no deal." When we had to put her in a nursing home for dementia, they still refused to cancel the contract. They said "we don't care if you are in a coma or move out of the country... You have to pay the contract."