Direct TV overlooked essential info while promoting me their support
• The man I talked with never explained that I had been likely to be billed $10/month to be able to have use of the HD stations contained in my bundle. Since he'd stated that HD stations were incorporated, I never believed he'd be deliberately omitting essential details about spending AN ADDITIONAL $10/month for this. Who that (aside from questionable businesses)?
• The sales man I spoke to originally stated to be able to get a $21/month refund, all I'd to complete was move online and “setup a merchant account having a legitimate email before installation”. We did this soon after holding up the telephone together. After finishing the “3 easy steps” that have been nearly simple, we believed we'd effectively put up our consideration and also the refund could be put on our first statement. The final site of the online procedure stated "Consideration effectively produced." There is nothing on that last web site having said that we'd to return to wherever we began and press the exact same switch we began with that claims “VIEW my rebates” to be able to get our discounts! Exactly what a laugh.
The key reason why we changed from Comcast to DirectTV was to express only a little extra cash. Due to lying sales agents and an difficult labyrinth of loop-holes, we're not preserving anything AND we're caught in a-2 year agreement. Every statement I spend makes me feel ill due to the kind of people I am giving it to.
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