In June I registered for that Electronic Phone Support That Point Warner provides. At that time of purchasing, I currently had the Cable Television and roadrunner service. I'd observed an advertisement on Television for that “bundle” bundle. AT&T was performing exactly the same kind of offer, but I currently had 2 of the 3 providers required Eventually Warner. The cost for it was to become $99.99.
The guy about the telephone at that time explained there could be extra costs aside from the $99.99 since we've DVR support and TWO cable boxes. I had been good with this specific and requested the support. I usually spend my statement by telephone and understand what the total amount is. Sadly, I respected their payment and not looked over the comprehensive statement until lately. I had been never billed just $99.99, they've been billed me $114.99 the very first month or two, after which in June, for no cause or notice, lifted it to $119.99 each month afterwards. I named them nowadays, 1/23/08 about being overcharged.
The person I talked with explained he couldn’t do something concerning the overcharge from $99.99 to $114.99 but he might credit the $119.99 right down to $114.99. He explained, “I don’t understand why the price transformed all a sudden.” this case informs me that I had been lied to at first concerning the $99.99 simply to get my company plus they increase your statement gradually to obtain more from you.
They did credit $25.00 (not the duty onto it, though I understand it'd be minimum) but merely stated I had been sorry out-of fortune about the different. This really is really annoying since each time I've a specialized issue I lay on store for atleast half an hour (I'm dead severe), but to register for support, your related instantly.
Main point here, the support is awful, and today they're performing the aged “bait and switch” after which increasing prices without actually informing me.
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