Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Service was Terrible. #499660

Complaint / Review
Direct TV
Service was Terrible

We registered for Direct TV during July and had it mounted on Sunday, August 7th. Which was 9 times around this concept. We've had difficulty together with your support since. It first began with installment whenever your specialist had mentioned we'd not get regional channels but we'd obtain a particular stop underneath the ”family” bundle. To find out we weren't obtaining that stop, we required to stop. Through this we decided to update and were informed we'd get regional channels and we'd also get a $21/month refund. We've since named and talked to support individuals and specialists within the telephone nearly everyday. We've created many visits that ended up not to be planned and also have unearthed that the majority of our grievances and demands were never recorded.in this procedure we've recently bought our first house and also have been extremely hectic acquiring things straightened out. Once we have created numerous demands for support, we've never noticed anybody come by. We've followed-up and unearthed that there's no body planned in the future by. We've atleast named to create five visits. No body has come. It was no anticipated of Direct TV. No body I understand that's your support has stated something remotely near to it has occurred for them.

It has been an extended, demanding, and unpleasant procedure and we've since ended our support. We'd prefer to prevent any agreement costs or monthly obligations because of the proven fact that this connection was condemned from the beginning. We've tried anything within our capacity to attempt. The final straw was whenever we had attempted to obtain our refund and discovered there is no report of this actually being stated and we couldn't qualify. Today, we simply possess a meal completely mounted on the top of our new home. I truly want to prevent planning any more with this specific and want to call it actually. We'd your support for 9 times and there actually was no motivation from Immediate TV’s finish. We've attempted and attempted, nor experience we ought to spend any charges or section of any costs. There's no ethical method to state this-but we'd no support. No customer support. No body appeared to treatment. We truly had no concept it was things to anticipate of course if we'd any idea we'd have merely prevented. We'd enjoy your comprehension and we understand that its not all client is correct for each organization.


Offender: Direct TV

Country: USA   State: Massachusetts

Category: TV & Radio

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