Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Failure to Refund & Cancellation Fees. #474233

Complaint / Review
Direct TV
Failure to Refund & Cancellation Fees

In April (the Friday after footballis starting evening), I experimented with stop the MLB bundle that was immediately charged to my bill. I had been educated that when the period started, there is no method to stop. I'd apparantly been advised of my responsibility in another of the numerous throw away bits of email I'd obtained from DirecTV.in those days, I guaranteed that I'd stop and also the Customer Support Consultant along side her Boss couldn't have cared less.

Used to do find another company and knowledgeable DirecTV that I'd be departing where period they advised me that I'm responsible for a pre-termination charge of $180 for that two Hi Def devices I bought myself for $200 each in a local electronics shop. Additionally, easily didn't return both of these recievers within 45 times, I'd be billed yet another charge. It had been my comprehending that I possessed both of these items! After I expected Sarah for many kind of evidence that I had been educated of the extra pre-termination charge, she recommended that I contact the exterior company DirecTV employed to set up the gear. DirecTV is definitely an instance of that's incorrect with customer support today and that I may inform everybody who'll pay attention to prevent them regardless of how appealing their advertising technique may seem.


Offender: Direct TV

Country: USA   State: California   City: Vista

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google