I bought a VIZIO again on 11-15 from Walmart. Within 8 weeks I began having issues. I customer support and after 45 units about the phone we could trouble-shoot it. Another month passed and there is another issue, but this time around I had been about the phone for over one hour. Fourteen days passed and there is another issue. I named and we could trouble-shoot it again. Then your stations began locking up and also the display might get orange. I named VIZIO plus they stated that it had been my cable business. I named the cable organization and that I wound up calling VIZIO back. After over an hour or so about the phone they decided to possess a fix guy arrived at my house. The fix guy arrived and changed the primary panel within the tv. After awhile the TV was performing the same, but there have been dark or orange outlines once in awhile. I called again and also the tech delivered me to some higher-up technology. It was after I had been about the phone permanently. This technology stated that there have been a lot of issues with the TV that I really could possess a fresh one (which may occupy to ten months) or they might deliver the technology out again. I decided to possess the technology delivered back out. I requested the technology imagine if the issue extended and he explained because the issue occurred under guarantee they might proceed to help me. The technology stated that because the issue occurred under guarantee I'd not need to fear. He also mentioned when I'd more issues following this that I ought to contact and that I might get a new 42'. Right now I had been in 10. The fix guy arrived and changed the panel again. Oneday I woke up and also the dark and reddish outlines were back and also the distant wouldn't function. I named VIZIO and that I was informed they might not support me. They stated that I had been calling to overdue using the criticism. I discussed this have been a continuing issue and lastly the worker set me to a (A.J.) I had been outside when he called back therefore I attempted to contact him back. I acquired a worker Raymond about the phone. He was declining to place me to a boss and stated that any boss in his division wasn't an amount three. Merely a degree three supervisor might overturn your decision, but after nearly 5 minutes of requiring a (Matt) got about the phone. I inquired easily might be subjected to towards the supervisoris voicemail that had left me the concept and that I was advised no. He explained I examined your situation and there's nothing that I will do for you personally. I stated that I understood that since the worker (Raymond) had stated that you had been not really a degree three and also you couldn't over-ride something. The supervisor stated that wasn't accurate and that I stated that is what your worker explained. He explained that he was sitting alongside Raymond and he never stated that. I said he did and Matt called me a liar. I attempted to possess him pull-up my prior issues and he swore that evening was initially moment I'd actually named. He mentioned that I ought to have purchased my pc somewhere else and that I needed to correct him that I had been calling in regards to a tv. He began shouting at me and stating oh well I suppose that you don't possess a T.V. He wound up holding on me. I instantly called back and that I was subjected to to somebody in another customer support region that may set me to A. Jis voicemail. That worker stated that she'd the settlement to pull-up my previous documents, but she didn't see the purpose. She managed to get obvious that no body within their organization might have stated what I had been saying. I inquired when they documented their calls and he or she said no. I had been also informed the organization had transformed their computer program which was why merely a degree three worker might pull-up the documents prior to the change. I had been subjected to to A. J and that I quit another concept, but he never called back. I've been cheated from the organization plus they didn't follow-through using their guarantee to repair the TV because it was occurring throughout the guarantee period. I had been screamed at and hungup on. Worst of I had been named a liar. The supervisor Matt declined to provide me his worker I. D quantity. It had been possibly another worker sitting alongside Raymond. I was also informed to simply move and purchase another tv, but why I am currently out over 1000.00.
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