Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Poor service. #455141

Complaint / Review
Direct TV
Poor service

Me and my spouse moved last month to Co on the Computers transfer for that military and we informed Direct TV that people could be shifting which support must be hanging til we found its way to Colorasdo and discovered a brand new location. We were in-transit in iowa city operating from ky whenever we got a unpleasent surprise, Direct TV billed 1100 Bucks to the bank card for cancalation and gear costs, at this time making us 100 bucks negitive within the lender and stuck until I had been ready to obtain cash from our parents. As we approached them about that they described that people never approached them despite we offered them the title and quantity of the individual we talked with concerning the transfer nearly per month before. They reveal it'll be 6-8 months to come back the cash to the consideration. Nicely after my spouse talked towards the attentdents boss and also the administrators boss we got informed we'd possess the money-back in 72 hours. Well it was on 26 April 09 which is today July May 09 and obviously we havent noticed our money however. I'm simply upset as of this organization for there methods and also the reality i never offered them promission to withdraw cash from my consideration and also the proven fact that they employed the card I'd settled my last statement is much more troubling. I never had a complant with Strong TV as much as this time as well as delivered my buddies for them and had transferred before and had no problems, but after my last 14 days and also the issues I've had I'll never suggest or utilize them my home again. You need to do exactly what the organization lets you know to complete whenever you move plus they let you know that you're in rthe incorrect and consider profit my brain illegally from my bill. I'm military and on the rigid budget, and also the proven fact that I'd to visit my parents to obtain the cash to complete my transfer is embarrising in my experience, but to possess to describe the key reason why was much more. I've observed on this website that others have experienced this problem and that I visit a pattern. Obviously easily dont see-the cash I'm owed below quickly I'll consider this to my installtions Better office environment and wish that perhaps they are able to achieve anything. I recommend that should you have direct tv view oneself whenever you transfer.


Offender: Direct TV

Country: USA   State: Kentucky

Category: TV & Radio

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