First of all, you need to hire reps who speak clearly, and also reps who know how to verify service addresses at the time of ordering, so you won't be waiting and wondering why you're disconnected. The main issue here is to get the authorization from the card holder. Because of this, I am going through things I should not have to: wasted time, faxing, police reports, and issues with my bank. If I had one wish, it would be to live in the old west, back in the days when you could just get away with being your own judge and jury!!!
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