First of all, you need to hire clearly speaking reps. And also reps. That know how to verify service addresses at the time of ordering so you won't be waiting and wondering why you're disconnected and the main issue here is to get the authorization from the card holder and because of this, I am going through shit I shouldn't have to, wasted time, faxing, police reports, issues with my bank and If I had one wish, it would be to live in the old west back in the days where you could just get away with being your own judge and jury!!!
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