Usacomplaints.com » TV & Radio » Complaint / Review: Wide Open West - Terrible company. #447472

Complaint / Review
Wide Open West
Terrible company

On April 11th, my partner named me at the office around 11 AM and stated our friend realized that we were getting the WOW funnel make on our container. That is unusual because we're Perception Conversation clients. Throughout the phone he advised me our wire was today down, which a WOW specialist was outback. He requires the specialist what's happening and also the specialist profits to obtain really SNOTTY and shows him our Perception specialist TOOK the WOW fall in the power point.

We've had Perception since April. We reside in a multiple-unit building. We've had numerous specialists from each organization emerge for numerous puts and fixes, not ONCE had that actually been raised. Obviously I had been dubious, I named Perception to record our interruption at 11:30 AM, and quickly raced home.

Today I'll acknowledge, by this time around I had been really hot, and that I traded several phrases using the company. I had been mainly upset in the justification he was providing us, and for cutting-off our support in the rival of the organization he works for. I request his administrators quantity and go to contact him. He informs me he'll shortly be out.

During this period I-witness the specialist FALLING the newest cable computer directly on our concrete garage. Wish the friend understands what that shake is. The company's boss turns up and informs me exactly the same tale. After I ask why they did not contact Perception, instead of simply cut us down. He explained it had been YOUR obligation. And ostensibly CHARGED people of understanding the fall was 'stolen'. Just how can we contact Perception when our telephone, wire, and web were all knocked-out by their specialist? Their response to this really is to provide me his cell, using the smart alec comment, 'Well I'dnot wish to place you out-of cell units.' Well I'dnot be, bub, in case your specialist simply did his work.

After I request the bossis directoris quantity, he informs me 'he's alone'. Oh actually, I am speaking with the boss of WOW. I am pleased

Well today the competition is on. Since I confronted to possess them taken off the home. I also needed to call-out our landlord to calm the problem. They still haven't apologized for cutting-off our wire without any caution. They likewise have no reaction why we got WOW stations prior to the turn off. The hurry through the task and therefore are out-of thereby 1 PM.

Perception couldn't reconnect our support until 5 PM. Once the technology turns up, I notice him taking a look at the boom up work WOW did and banging his mind. I expected him to exhibit me what they did. Evidently WOW isn't nearby, however they employ local independent companies. These folks prefer to spend less, so that they may change the Perception point in the power post, for their link. Just-so they are able to save several dollars and never need to operate a brand new point in the post towards the building.

He says WOW contractors are carrying this out all around the town. The evidence of this is actually the WOW funnel line up showing briefly prior to the specialist may walk-over and stop the bond for your condo. Beware if WOW contractors are near your condo. This really is difficult to do something about, and its own difficult to obtain the authorities concerned because it is just a rental home.

WOW employs questionable and sluggish separate companies and there's insufficient responsibility on the component. This insufficient motion results in really unprofessional companies who believe they are able to do whatever they need. I'll never be considered a WOW client, and that I am pushing family and friends never to contemplate their support or even to decrease it. The misleading techniques of the companies, is just a experience about the organization itself.


Offender: Wide Open West

Country: USA
Site:

Category: TV & Radio

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