I paid my bill as required, on-line and on time. Two weeks later received a notice of service interruption due to a past due payment. I called, and come to find out, they had made an error and rejected my payment. The customer service rep said the notes indicated I had been notified - which i had ...
Have had problems ever sinced I switched to their service Constant problems. Numerous calls over the years and problems never fixed. They even offered PPV coupons to compensate and then sent expired ones. Long waits on phone to tech support (2 hours). ...
Wide Open West is the worst company I have ever dealt with. They add unathorized charges to the bill. Their customer phone service requires you to wait at least an hour on the phone before they talk to you. I tried using their 24 hour service at 4:30 am but I got a busy signal. I tried again and ...
Decided to give Wow! A call one day thinking it would save me some money. Needed to cut some corners so i called them on March they came out pretty fast and installed their equipment. Wasn't too happy with it all from the get go cause they didn't offer HD service for free, it would be an additional ...
I have to give WOW! A whopping zero stars. My home caught fire and burned down on October 31st. I called WOW! A couple of days later and was assured that I would not have to pay for the equipment that was lost in the fire. Today I was shocked to receive a $2800 bill. When I called and explained the ...
I have a non hd tv and non hd dvr and non dv digital cable box the boxes thing there hd so there giving 16x9 picture formate insted of 4x3 picture formate for non hd tv user thsi si wrong and need to be fixed but thay keep tellign me cant do nothing cant do nothing cant do nothing about it and i ...