This satellite company is a prime example of how America gives people a chance to work and live free and they treat their customers like crapp. The word honesty does not apply to the customer service people at the 800-333-3474. When you call they cannot speak english, they cannot understand you. If you listen close they use the same wording and will not answer your questions without the following words: Please hold (at least 5 minutes), please hold the off button for 5 - 7 seconds, did your satelitte come back on by itself? You need to have a service technician come out and upgrade your units, of course this will cost YOU and we can add a warranty to each unit for $5.99 a month, this will help when you experience trouble again... It is a real joke how this satellite DISHNETWORK has all control over what they want to give you. I don't understand how they remain in business when we are the customer and the customer has no rights to watch what they want in their area. What a joke. This company will go down with this sorry customer service. Peachy
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