Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Bad service - Lies - Unauthorized Charges. #387556

Complaint / Review
DirecTV
Bad service - Lies - Unauthorized Charges

After I registered with Strong TV in 2005 I had been guaranteed a dvd-player - never got it and quit after attempting a few occasions. I had been frequently overcharged so when I reported used to donot get everything back. Recently they provided 2 film stations for that cost of just one and explained I'd to obtain all 4 stations to make the most of the present, arrived at discover which was a rest too. I previously had 2 film stations plus they charged me increase for that same stations as well as their z "2 for 1" was also down. Again, used to donot get all the overcharges returned. Whenever you contact and protest they let you know something after which you examine the statement and discover they lied.in hindsight - why did I endure it?

My husband and that I have divided. He shifted to another city over. He got Direct TV. He'd the statement delivered to my location since he did not possess a PO pack however, I've harped on him to obtain their own and he eventually got one a week ago. Anyways, his party was awful and he'd to create many calls. Lastly somebody got around and he questioned if this may charge something. He was informed it'dnot which was another rest. They charged him $90 for that support phone. He attempted to obtain them to credit this and every time he was informed he'd plus they never got it off the statement. He then had more issues, another person arrived plus they charged him again, despite the fact that these werenot designed to! To ensure thatis nearly $200. Then he did not spend his statement and got disconnected. Can not state that I blame him.

In Regards to A year before my boy, who lives with my spouse, requested me how he might purchase pay-per-view. I discussed he could be billed a charge if he named and requested it, and that I popped an internet account so that they might purchase their PPV during that consideration. They do not possess a computer and that is why I did so it from my pc. I thought large and chose to purchase the film after I requested it for my boy. It was a-one period cost and never put up for car-pay. I'd no proven fact that I'd simply closed over my charge card for this corporate crook named Direct TV. Final month they billed my card (what company did they've to maintain it on document because it was a-one-period auhorization to get a particular quantity?) for your $386 my spouse owes them. I've named Direct TV and although my spouse and that I have individual balances at individual places within our title just they declare they'd the right to cost my card that's in my own title just since the agreement claims they are able to cost the card that's on apply for the consideration. A few these customer support representatives served supportive and stated I'd be acknowledged but that's not occurred. They're rude and it is annoying simply because they all state different things and not one of them follow-up or do the things they stated they'd do. It has been a headache. They ought to obtain the cash from my spouse (which he does not have) and never GRAB it from me.

I've submitted a chargeback with Chase Credit. The in the beginning refused it since Primary TV lied for them and informed them that my card continues to be joined as automated recurring cost. I am arguing your decision and had to submit any evidence I'd. I sent about 10 websites towards the lender. If Pursuit enables Direct TV to grab from people then I'll also blacklist Pursuit. I am designed to call-back concerning the faxes, it requires them a couple of days to check them to their program.

It appears like I might need to consider this to judge. Does anybody have encounter with something similar to this?

I am currently scared to make use of my charge card to pay for bills online. I believed that if you don't identify car-pay or repeating that the vendor can't cost your creditcard. I am likely to utilize bill pay through my bank account from today on.

If anybody has already established an identical issue I'd like to hear from you.


Offender: DirecTV

Country: USA   State: New Hampshire
Site:

Category: TV & Radio

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