Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Be very careful if you have Direct TV or are even thinking about subscribing. #579975

Complaint / Review
Direct TV
Be very careful if you have Direct TV or are even thinking about subscribing

Terminated by Fatheris subscripton to Direct TV. 1 week afterwards, Direct TV billed a $300 early termination charge to my charge card. I'd bought their support like a present for my dad after which we transferred the consideration to his title. Direct TV representative said I had been billed since he requested another HD radio in January. Direct TV instantly may include another year for your agreement should you choose that, although not let you know about it (perhaps it is in fine-print). I informed DT repetition that his HD radio was change from the specialist. We didn't obtain a brand new recipient. She stated we were billed since the consideration didn't possess the safety strategy. I fixed her and stated we do have that and informed her to analyze the consideration. She did and stated that the cost could be taken off my credit within 72 hours. Their mistake triggered my banking account to become overdraw. I requested DT repetition when they might spend any over-draft costs that I would get. She stated I'd need to send a duplicate of my bank record displaying the costs and just subsequently might they pay me. Never, actually, not really once did she provide mean apology or state I'm sorry. Therefore unprofessional. Lastly, she questioned if she may help me with other things? These repetitions are low-paying spiders, who just study from the software and create our lives miserable. Beware, be careful when you yourself have Primary TV or are actually considering checking. Question them a lot of concerns, get issues written down and talk back.


Offender: Direct TV

Country: USA
Site:

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google