Usacomplaints.com » TV & Radio » Complaint / Review: Charter Communications - My neighbor has service but not me! - Charter internet. #1037689

Complaint / Review
Charter Communications
My neighbor has service but not me! - Charter internet

In December when we bought our house, we ordered charter, scheduled them to come out, only to be told later that although they told us we could be serviced, that our neighbor had service but they did not run it all the way down but for $4,000! They could run it down the street and then then our house. We declined. We went up to the Newnan location of charter and filled out a form to ask to be serviceable. I continually filled out requests only to be denied. We likely would have not bought this house if we knew we would have to settle for ATT 5mbps. We both work from home and it is a huge problem for us. Charter Business is happy to come to our house for $200 a month!!! And they want me to sign a 3 year contract-We offered to get residential to give them all our business with internet, and TV but they still want $4,000 and will of course use those lines to get other customers.


Offender: Charter Communications

Country: USA

Category: TV & Radio

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