Blake was the excellent agent who helped me book my ticket. Aside from giving me a great itinerary and an astounding price, he was very courteous and comforting to work with. I wouldn't think twice about booking anywhere else the next time I fly. ...
On 6/10 Hotels.com tickets were purchased for Residence Inn by Marriot in Clearwater. The dates were 7/17-7/24 @ $75.59 per night. Hotels.com was able to change the dates to 7/24-7/31 but @ $125.99 per night (an increase of $400). I am paying the same price as if I booked with Marriot myself - ...
At check in I presented my id, Gold crown club card and my payment, First the rude little man (Muhammad Hussain) Told me he wouldn't allow me to use my gold crown card because he was doing me a favor letting me stay in his hotel, next he refused my credit card because it had my company name on it. ...
Today I spent an hour and a half trying to reach customer service in order to change some tickets. I tried doing it online, and the website pointed out the penalties involved which were acceptable to me. But in order to change the ticket, one has to call customer service, and when I called the ...
My mother took a greyhound across new Mexico to visit my brother. We were assured by a very nice and courteous driver that greyhounds had o stay within a schedule with twenty minutes leeway. An HOUR after the bus was due to arrive my brother became concerned and called me. We were worried over the ...
On 6/9 Flight # 5366 from San Francisco to San Luis Obispo, CA, was delayed for almost 3 hours. I never saw a plane at the gate. We were moved from gate 24 to 36 and then back to 24. Orbitz sent me 11 emails during this about 3 hour delay. Poor service!!! ...