We waited an hour long to check in there were only two persons at the check in counter, I asked a acting manager on the lobby floor would there be more check In clerks to help assist us and the other 30 people waiting in line, he politely said he had nothing to do with check in, I then called the hotel casino to see if there could be anything done to get the check in process completed faster then the hour we have been waiting, she rudely told me no and any concerns I had needed to be taken up with the check in clerk... I have never waited this long to check in anywhere unexceptable...
0 comments