Complaint / Review
Diamond Resorts International
Frank Goeckel, Senior V-P and President of the Board Diamond Resorts International Frank Goeckel, Senior V-P and President of the Board E-mail to Owne

First of all, how a V-P of Business Development for a Management Co. Has become the President of the HAO Board who should represent the owner's interest is beyond me. Management Co. Are self serving profit entities and really can not objectively represent the owners best interest.

So the Senior V-P and President of the Board, Frank Goeckel, failed to follow through with any resolution to my Better Bussiness Bureau complaint and e-mails me with "this Texas rattlesnake is pissing me off" see below... Are you kidding me! Really???

Re: BBB Resolution
Sunday, February 26 12:21 AM

From: "Goeckel, Frank" Add sender to Contacts

To: "'", "Harris, Brad"

Cc: "Greene, Boe", "Rosado, Patricia"

The Texas rattle snake is pissing me off.
Frank T. Goeckel | Senior Vice President, Business Development and HOA Management | Diamond Resorts International | Tel: 702.823.7440 | Fax: 702.765.8760 | Cell: 702.277.7855

From: Shelly * [mailto:]
Sent: Saturday, February 25 07:07 PM
To: Harris, Brad; Goeckel, Frank
Cc: Greene, Boe; Rosado, Patricia
Subject: Re: BBB Resolution

All, I have refiled a Better Business Bureau complaint (see attached) as I never heard back from anyone.
Thanks, Shelly