Complaint / Review
Air Asia X
No Refund

I asked for refund of the airport tax by mean of the E-form of a flight I booked but did not take. They responded that the refund was denied because they could not find my booking in their system. But I have booked the flight on the AIRASIA-site and when I login on my account I can see my booking (JD3LGH). I believe they just do not want to refund. I am very disappointed in Air Asia and I doubt that I ever make a booking again.

Marinus Florie