After making reservations at Yuma Days Inn, we tried to check in at the rate quoted months before with mupliple stays. The Manager said we made a mistake the reservations weren't $59.00 but $89 per night, we said we stayed here last week and we got the $59 rate. He said that was impossible. It actually wasn't true, because the day we checked out he charged the additional $30 per night to our Credit card.
We then were told our future reservations were cancelled, he asked us to leave the property because we refused to be taken advantage of.
We then were charged for a no show, even though there were no reservations because the manager cancelled them.
We have called customer service repeatedly, they refer us back to the manager, he then charges the credit card we made reservations with again. We dispute that charge being unauthorized and he charges the credit card we actually paid the stay with.
Finally, Days Inn customer service should be called lack of customer service, the manager belongs in a business that doesn't deal with people, perhaps dairy farming.
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