Report: E470's practices are not ethical. Several folks report that the authority holds tolls after they determine a bill is delinquent, then months later send a huge bill with supposed "civil penalties". They do not reply to requests for proof of debt, and seem to have a system intended to collect exorbadent fees rather than operate in a reasonable manner. My experiences are just like the others. I do pay all of my bills, and have excellent credit, and have never had an experience like this. I will not settle based on principle and will take every means to expose this practice and the board of this highway authority.
I paid a $9.50 toll in May that that was mailed to the wrong address. Later they claimed I owed a $5.00 late fee plus added $25.00 in other fees. Then today on July 30th they send a toll collection from April for the first time with $100 in cilil penalties. I paid that $8 yolk immediately like I do with other bills. I will not pay the other penalties. I had asked in writing and on phone to getbproof I owe the charges without reply, and just a rude bill collector on the phone. They are arrogant, apathetic and incompetent, a bad combination.
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