Cheapoair has had my money since July 12th. They did not obtain a verification from me as they stated was required because I am overseas. Everytime I call them I am on hold for very long the longest has been 2 hours then they come back on the line just to tell me they are working on it, they need more time, they will call me within 24hours. I never get a call, I call them and again "we are working on this you just have to give us more time. I think they should have to refund us our money plus interest. I am not the only person this has happened to. Their website or people changed the hotel I had selected and booked me in a different hotel, then they had the nerve to ask me "well do you have screen shots to prove this", I told them if I had thought I was dealing with such crooks I would never had booked this in the first place.
No matter how much prove you have against them no one is able to stop them so far.
BBB gives them 6 weeks to reply. That is way past the 90 day most credit cards give you to dispute. Unfortunately the credit card company has its hands tide, some how they can not get you your money back because Cheapoair prevents them. They are a legal way of thieves that we have allowed to take our hard earned Dollars.
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