We don't know what to do.
On July 29 we booked our trip from Detroit to New York thought the cheapoair.com website.
In couple hours we recognized that dates on returning flight where not right. We called phone given on this website and change the dates on reservations.
Originally we payed for tickets around $800.
The cheapoair.com charged us for the small change additional $591. This is a lot of money. But we had to pay it. We don't think it is right.
Second issue:
Flight from Detroit to New York was canceled by the Spirit on August 1. Spirit hold the people 2 hours in the plane and 2 hour at the gate area, after that announced the cancellation.
We decided to cancel hole trip. Spirit agreed for full refund, but cheapoair.com didn't report about our changes. So Spirit didn't know about $592 charges!
Cheapoair.com don't want to give our money back!!!
At least some of that.
What we should do?
P.S. This is not a real agency! We called them many times. The same person is answering, but introducing himself the different name all the time. Suspisios?
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