I received a card in the mail titled Award Notification with instructions to call a toll free number to collect my reward. Of course once I called I was informed that I needed to attend a 90 minute travel seminaar to earn my 2 free airline awards.
When I arrived for the talk I learned that they were selling memberships in a discount travel program. For $600 plus an annual mebership fee they would offer highly discounted travel for the rest of my life. We declined the offer despite additional pressure from our personal travel consultant.
When we went to the desk to collect the promised awards, we were given another brochure for something titled "Fly America" vacation passport.in order to qualify for this program they wanted a $50.00 activation fee plus a $4.95 processing fee per person. The fne print listed many rules and restrictions on using the promised "free award tickets. These included no travel for 7 days before or after any federal holiday. Only one ticket per household in a 12 month period.
These rules make the award virtually useless.
In short we were not given what was promised.
0 comments