I'm writing to protest concerning the poor support regarding my efforts to send a Medical Documents type for your Medical Services Division.
After installing the shape from your own site and supplying the required info, I sent the shape towards the quantity showing about the type (305) 982-4900. Following-up the distribution, when speaking with a person support consultant, I had been informed the amount I'd sent it to was wrong and also to use 305-982-2104. Nevertheless, this quantity simply rings without linking to some fax. I named in a third-time and was informed the fax amount to make use of was 954-517-3721. This didn’t function. Nowadays, I called again and requested to talk to a. I was informed the quantity to make use of was, actually, 305-982-2104, I questioned her to ring the amount to verify it was a fax. After being on-hold, she assured me-she had confirmed it had been a fax. After finishing the phone call, once more, I experimented with deliver the shape to 305-982-2104. Unsurprisingly, all I acquired was the telephone calling with no fax device connection.
This distribution of a telephone number info and also the disappointment of the customer support consultant to deal with the procedure properly is undesirable. I’m sending a duplicate towards the Medical Services Division, in addition to attaching a reproduction backup thus. Ideally, the shape can get towards the suitable focus to ensure that I will get a backup of my Medical Services Statement the moment possible. The shape in your site must be updated aswell ensuring customer support reps verify the precision of the info they're supplying.
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