Usacomplaints.com » Business & Finance » Complaint / Review: AIG Sun America - Annuity refund stall. #435615

Complaint / Review
AIG Sun America
Annuity refund stall

While my spouse dropped her work this past year, the revenue decrease quit us perilously near to house foreclose.in a last ditch try to stave it down, I approached AIG to cash-out my Sunlight America award Feb 27 hence starting a routine of phone-and-booth that we can only just determine was planned and systematic.

The AIG agent did deliver me the shape I required that we instantly completed, had notarized and sent towards the quantity provided before midday that Friday. Three hours later I tried calling for verification (I'd been requested to get a FLAG which hadn't been required before after anxiously looking my documents for almost any indication of the FLAG, I named another AIG quantity simply to discover the four-digit FLAG was simply the final four amounts of my SSN and so I named the initial quantity starting a in a number of 20-30 minute. Contains). I eventually talked having a consultant who stated she'd no method of understanding when the organization obtained my fax also it may be so long as 48-hours before that would be determined. Almost 48-hours later (that Friday) I came across another available half hour and named to determine when they had certainly obtained my request. They hadn’t.

I became popular from function the next Monday, phoning again (the expansion amount I'd been directed at facilitate my phone hung-up on me 3 times-I reverted towards the unique quantity which led to one more 20-minute store) simply to discover I'd posted the incorrect type, which the right you might be shipped in my experience. I had been also informed that it may be saved from their website and was handed an application number. Holding fairly qualified Web abilities, I found the AIG website and internet search engine, joined the shape amount provided simply to be informed there is no such kind accessible. Utilizing good sense, I found two types that seemed to demand award consideration liquidation, (one named ERISA and also the additional low-ERISA). Simply to be sure, I diminished another half hour to verify I certainly had the best type and completed properly. I recited the info I'd created point-byline towards the consultant and requested straight if there is other things I had a need to send. He explained that since I have had previously delivered the notarization, the shape I had been delivering could be adequate release a the resources.

I finally sent this record at 11 A.M., phoning back near 5 (just 10-minute. Maintain this time around!) to discover when the fax have been obtained. Again, the processed reaction to my increasingly moody problem was that it might be so long as 48-hours before they might actually determine if the type have been obtained. I became popular that Thursday, calling ion the day simply to discover that I'd not posted paperwork showing the need of acquiring these resources. I inquired if “Notice of Default” would be adequate and was told it'd. Again, I quickly posted the necessary type, calling within the next day-to discover if it'd been obtained. I had been informed that it'd been obtained which to anticipate another 5-7 business days prior to the demand might be prepared.

Therefore almost three months following the preliminary demand and my mortgage default dangling within the stability (Tx legislation enables foreclosure procedures to start just 20 times after notice of standard) I will just delay and plead the mortgage business to possess endurance while AIG retains the cash I’ve settled them, getting full benefit of the full time worth of the minor (to them, not me) quantity.


Offender: AIG Sun America

Country: USA

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google