Usacomplaints.com » Traveling & Tourism » Complaint / Review: Embassy Suites - Missing Camera. #659018

Complaint / Review
Embassy Suites
Missing Camera

Remained in resort per week. Day-we examined, we found we'd quit our camera about the mattress. We called the resort THAT very day-to record the camera was left out. We were requested to depart an entire explanation of them, space amount, period we quit the home, etc. We were informed we'd obtain a call-back, but didn't. Wednesday, I called the resort and quit a note for lostandfound individual. I had been informed it had been all managed by protection and he or she was at lunchtime. 24 hours later I named again and got protection. I quit title, quantity, camera explanation, etc. For that second-time. Protection woman described just she'd the important thing towards the container the camera might have been place in if discovered. She stated she'd contact me back after she exposed the container the following day. No telephone call. I called again and needed to abandon a note for protection. The 3rd or next period, the lady who responded the telephone explained they'd need to examine the logbook and contact me back, as anything discovered is drenched. Right now, it's per week and that I contact the Overall Director and abandon a note in his voicemail. The following day I obtain a dangerous concept on my voicemail in the protection lady scolding me, stating she told me she'd contact me IF SHE FOUND THE CAMERA - NOT IF SHE DIDN'T! The camera was just worth $200. The pictures were more essential, however the rude therapy could keep us from actually investing another cent below. Clearly, somebody used below held the camera. We'd obtained a photograph within the space that day and set the camera next to the luggage once we were providing up. We ignored it within the bedding once we quit. Your preliminary telephone call to lostandfound about the day-we quit, must have been adequate to talk to the housekeeper that washed the area and recover the camera.


Offender: Embassy Suites

Country: USA   State: Louisiana   City: New Orleans
Site:

Category: Traveling & Tourism

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