I bought a DSC-S40 Camera.By July, August the camera quit functioning. I spoke towards the customer support department.in the toll-free they, plus amount deliver the camera towards the repair center. I acquired the camera back from the end may, of August. Nevertheless, three weeks the camera quit working. This time around it's not going to switch on. I visited the Sony site to talk to among their "professionals, " Tim, who simply explained to "reset it" by altering the batteries, and the ability base 15 seconds pushing and keeping. It did not work. At the conclusion, he simply explained that I desired it to be sent by it towards the store again.
I named their Toll Free range. I spoke to 4 various individuals to no avail. I spoke to Kerry, who explained to "reset" as so she move the call Tim did, but could not do other things. He explained to "reset it", despite the fact that he was told by me about Kerry and Tim. He could not do other things, and so I got transfer. She was extremely knowledge of my disappointment right now; she attempted her better to aid me together with her persistence and trying to explain to me that my camera had a need to visit the store (truly?). I needed to obtain perhaps a gift certificate or another camera to purchase another thing. But Kathy stated that my camera had a need to get damaged 4 occasions for them in order to obtain me a one (wow!). She went to deliver a tag via mail and so I did not need to purchase delivery. Used to donot understand why since the very first time I simply got it towards the advantages Shop and taken care of the S&H myself (I acquired a discount-good of these), but she stated they do not do this anymore, and so I had a need to watch for the tag. Sadly, my telephone died and got disconnected. I got and named again. She would deliver the tag which was it. That discussion was on Sep. 26, may. Nowadays also havenot gotten something and is October 10.
I called back and spoke to Beverly and he or she explained that I had a need to deliver the camera towards the store and visit the advantages Shop since I'd obtain a discount for that S&H. I informed her concerning the label and also the "entire enchilada, " but she didn't learn about brands and what-not, and so I waited 7 days for that &%$* tag, only for nothing. I dislike Sony and this camera for that terrible Customer Support they've. Don't store Sony. I believed its status for excellent quality was accurate, but this camera it is provided me complications, although not the folks I Have been speaking with about the telephone, that are simply dropped by themselves world-because they CAn't obtain info directly. They oppose one another. I am exceedingly sorry that I purchased this camera.
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