Usacomplaints.com » Traveling & Tourism » Complaint / Review: Aa - Unplanned death. #653424

Complaint / Review
Aa
Unplanned death

I recently was arranged on trip AA 4380 from Boston to Toronto.

My trip was to get a Friday July 29th.

Sadly my mom-in law died Wednesday July 28th. This pushed me to possess to alter my ideas in the last second and travel to toronto July 28th.

When requesting a "bereavement" cost I had been told none existed. More i wasn't permitted to alter my Friday trip towards the Thursday.

I had been compelled to stop my Friday trip which charge me cash and purchase a brand new solution for that same-day that was about $900.00.

When asking the costs I had been educated that flying exactly the same evening was probably the most costly method to travel. That the person should plan ahead.

I suppose next time somebody dies in my own household I'll provide them with my flight timetable so anything operates based on the flight guidelines.

Shame about the American Airlines.


Offender: Aa

Country: USA

Category: Traveling & Tourism

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