Merhaven january 24 singapore airlines sender: dr. Dr. Med thian l bremerhaven re: previous unanswered request to whom it mayconcern; with regard of my previous request sent by certified mail, which unfortunately remainsanswered. I did not expect that such a world famous carrier like you can actlike this. Let me summarized my previous letter: i flew on october from cologne with lufthansa andsubsequently with sq 985 to singapore and jakarta. For the funeral of mymother.initially i should have flew back on november from jakarta viassingapore back to frankfurt. Unfortunately, sq had cancelled the flight on thatday, while other carrier such as garuda flew accordingly on that day for theflight to europe. Obviously the jakarta airport authority did not close theairport for international flights. I had to flight the next day on november 7th. The subsequent train trip from frankfurt to bremerhaven was not changedaccordingly, which resulted a lot of hassle. I did get reimbursement for thetrain ticket later on with somedifficulties. As i mentioned on my previous letter i had lost my income on thenovember 7th of 8 x 90 equal 729 euro due to my absence. I was andam still a honorary physician in klinikum bremerhaven up to-day. I am sure that you are responsible formy income loss due to your decision not to fly on november 7th. Iagain request the reimbursement. Of my income loss and a prompt andprofessional reply. Secondly the traveled miles have not been credited to thestar alliance united airlines mileage plu. Similar experience i had in september that no mile was credited. I have cc this letter to verbruaucherschutz (consumerprotection in germany) and the consumer report in california because mydomicile is in los angeles, california. Enclosed i attach the e-ticket. Sincerely electronic ticket close window passengers who are traveling to and from the usa, manila, fukuoka and colombo on electronic ticketing are required to print out and bring along their receipt/itinerary. This is to facilitate passenger identification at airport security & immigration checkpoints. Electronic ticket receipt issue date and place: 30 oct 10 lok tio thian 23255326 koln de asia travel flu dear lok tio thank you for using the singapore airlines electronic ticket service. This is your travel itinerary and receipt. Ticket number: 618 9754651360-361 booking reference: ktkqlq name: tio/thian lok mr ticket: 618 9754651360 from to flight date dep arr st bga cologne munich lh1985 s 31oct ok 20k munich t2 singapore sq0327 v 31oct 1250 0755*1 ok 20k singapore t2 jakarta cgk sq0958 v 01nov 1235 1320 ok 20k jakarta cgk singapore sq0963 n 06nov 1905 2140 ok 20k not valid before 1/31oct 2/3/4/06nov not valid after 1/09dec 2/15dec 3/15dec 4/15dec ticket: 618 9754651361 from to flight date dep arr st bga singapore t3 frankfurt t1 sq0026 n 06nov 2355 0610*1 ok 20k frankfurt railway ger 9b3006 y 07nov ok 20k svc optd by 2a / deutsche bahn ag railway service aircraft type train not valid before 1/2/3/ 4/ not valid after 1/15dec 2/15dec 3/ 4/ tax: de 4.09 tax: ra 15.69 tax: rd 1.25 fare:: eur bt amount received: eur bt form of pymnt: cash endorsements: nonend nonref reb fee eur100 no mil acc we appreciate your patronage and look forward to serving you again in the near future. Sincerely, singapore airlines reservations ticketing services. Important notices please bring this receipt on your travel in case any third party requires a proof of purchase. Please also have all valid travel documents e.G. Visa and passport with you. If payment is made via debit card or credit card, please present credit and/or debit card (s) used for this travel for verification prior to your departure. From 9th jan 08, sia flights departing from singapore will depart from either terminal 2 (t2) or terminal 3 (t3), as indicated in your e-ticket receipt. For flights into singapore, the arrival terminal will be confirmed about 2 hours before the actual time of arrival. The arrival terminal information is available via www.singaporeair.com and the flight enquiry hotline at 1800-542-4422 (within singapore). For enquiry and change in travel plan, contact the nearest sia office. Details are available at www.singaporeair.com. 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Please ensure that you have received these notices, and if not, contact the nearest office of the issuing airline or travel agent to obtain a copy prior to the commencement of your trip. If your journey involves an ultimate destination or stop in a country other than the country of departure, international treaties known as the warsaw convention and print montreal convention may be applicable. These conventions govern and in some cases limit the liability of carriers for death of or personal injury to passengers, and in respect to loss of or damage to baggage. See also notices headed: advice to international passengers on limitation of liability and notice of baggage liability limitations. Notice - overbooking of flights (for tickets sold in usa) airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airlines choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with the carriers check-in deadline (which are available upon request from the air carrier), persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airlines boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your ticket agent. End of receipt you may only download or print a copy of this electronic ticket receipt on your personal computer to facilitate your travel with sia. Otherwise, you may not reproduce, republish, upload, post, transmit, modify or distribute in any way any graphics, images or material from the electronic ticket receipt without the prior written consent of sia. For the avoidance of doubt, all graphics, images and material on the electronic ticket receipt are protected by copyright and may not be reproduced or appropriated in any manner without the prior written consent of sia.By permitting you to download or print a copy of this electronic ticket receipt, sia does not transfer title to the graphics, images and/or material of the electronic ticket receipt to you. Sia retains full and complete title to such graphics, images and material, and all intellectual property rights therein. As such, modifications of any of the graphics, images and material or use of such graphics, images and material for any other purpose will be a violation of sia's copyright and other intellectual property rights.
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