Complaint / Review
The Inn at the Biltmore
The Biltmore WORST Service ever encountered

We stayed at the Inn at the Biltmore. Upon check in they asked for a credit card, we gave them one.

During our stay we went to the gift stores in the Inn and found that the service was horrible! The clerks wouldn't even acknowledge we were there and when we bought an item (with cash) they didn't even say "thank you".in fact they said nothing!

When we checked out I paid the bill in full with cash and left. Two days later I find that they are charging my credit card for about $131.00. So I called the Inn to ask them why and they couldn't or wouldn't tell me! The saga will continue, because I am not done with them! This stay has turned into a nightmare! Do not go there unless you want to get ripped off!!