Usacomplaints.com » Traveling & Tourism » Complaint / Review: A Family Limousine - Booking and cancelling ripoff. #631240

Complaint / Review
A Family Limousine
Booking and cancelling ripoff

I called and inquired about their services and they gave me what I thought might be a fair quote. I told them I wanted to hold a car for Dec 24 and return on Dec 26.

They informed me that I had to book on their website and they would follow up with a phone call.

Like an idiot I went to their site and requested a quote and provided my credit card number.

I called back to verify that they received my info to give me a quote and they told me their computers were down and someone would call me back.

I called a competitor Daimond Limousines, which for now on, will be my limo service of choice.

They provided me a much more reasonable rate and they did not require my credit card information to book. Its pay at the door.

I called A family to cancel and they told me that it would be a 25% cancellation fee because its less than 72 hours.

I told them I was waiting for a follow up call and that I was not booking their services.

This ass said that I filled out the form and all the fine print said I was booking them and they would not withdraw the 25% fee.

I told the scumbag to keep their lousy 25% and I will never use their services ever again.


Offender: A Family Limousine

Country: USA   State: Florida   City: Dania Beach
Site:

Category: Traveling & Tourism

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