Usacomplaints.com » Traveling & Tourism » Complaint / Review: Salmon Berry Tours Anchorage - Scam Operation. #630130

Complaint / Review
Salmon Berry Tours Anchorage
Scam Operation

We arranged a visit with Fish Fruit Excursions of Anchorage, Alaska throughout the Iditarod Sleddog Competition in March and prepaid the entire bill quantity of US$2850.00 on January 30.2010 to their Anchorage banking account. Anyhow, Candice was very useful up to the cost was obtained after which the issues began: About 14 days just before appearance we obtained a note showing that because of unexpected conditions with transport problems the formerly cited price went up by another US$850.00 and without this cost the organization weren't ready to support us about the visit. We subsequently requested to stop the visit and reimbursement the cash since we couldn't manage this. Candice rejected our demand intensely and informed us that she might stop the whole excursion offer and keep the funds paid.

Therefore we thought this once again, lent the extra cash from our lender and we ultimately flew to Alaska. Upon introduction a consultant of Fish Fruit Excursions selected us up and moved people for 4 times to some * resort someplace in East Anchorage alternatively towards the reserved * downtown home. Throughout the subsequent times all pre-reserved sightseeing excursions were significantly smaller than advertised and established. The Iditarod gate trip to Winter River was rescheduled and changed having a not as costly trip choice someplace close to the Yentna River without any dog mushing motion whatsoever. After these 4 times we got really furious using the method to operate their company and we requested as well as 2 additional partners to get a reimbursement since many providers didn't match at-all using the marketed and arranged visit. Within our viewpoint this can be a misleading and deceptive marketing coupled with really a poor floor support encounter and on the top: the perspective of the regional team is merely terrible. Again Candice rejected any reimbursement. To create a lengthy history short: we and also the different partners employed an area lawyer and charged the organization for over US$3000.00 We also advised the Iditarod Trail Panel, the Alaska Vacation Industry Organization and also the Attorney Generals Office concerning the organization and got no reaction at-all! We are able to not at all suggest the corporation since they're not severe and therefore are a disgrace for each trip agent conducting business in Alaska.


Offender: Salmon Berry Tours Anchorage

Country: USA   State: Alaska   City: Anchorage
Site:

Category: Traveling & Tourism

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