Complaint / review text:
I simply had the toughest customer support encounter with Expedia! I named today to check on my plan to determine easily might stop my resort without deleting my airfare. They established that I really could certainly stop my resort and obtain a $220 reimbursement without disrupting my trip preparations.
And So I arranged another hotel through another company, obtained verification from their store after which named Expedia to stop the resort. It had been at that time they explained that I really couldnot stop the resort without rescheduling the airfare and also the airfare was non refundable!!! The Client Support repetitions were totally unhelpful and also the boss in the Corporate office was condescending and flat-out rude. Never again am I going to utilize Expedia for my online travel reservations! Allow the buyer beware!