This company/resort is a scam to get people to turn over large amounts of money by lies and promises. I can't for the life of me figure out how this company hasn't been shut down.
I signed up through Pro Bass Shop for a 3 day stay in a yurt located in Shenandoah Crossing. It cost $199.00 and if you participated in the 60 minute sales presentation you would receive $75.00 gift card.
Well that 60 minutes turned into 6 hours. They would not take no for an answer. You couldn't even leave to go and discuss with your spouse in private. They tried to sell us a package that started around $50,000.00. Then they came back and it was $28,000. Then $18,900. Then $12,000. We told them we needed to discuss and go over our finances first before we could make a decision like that. They kept telling us that if we walked out that none of the special offers would be available to us again.
We ended up buying a sampler package for $995. You would be able to use all the resorts ammentities, pool, horseback riding, canoes, go carts all at no charge. We were not allowed though to vacations during June, July & August. My husband and I agreed and that is when our troubles began.
I purchased the sampler in the beginning of January and called in March to make my vacation arrangements. The yurt that we wanted to stay in was only available in January right after New Years the following year. They had none available the entire year. Ended up having to stay in a cabin which ate up most of the points. We were only able to book 3 nights because I coulnt have my kids missing anymore time from school. We ended up having some points left over and well my husband and I get to stay in the yurt again in the heart of winter January 7,8 & 9.
Now were getting ready for the October trip with my 6 kids and I call to reserve the horses (which they told me to call 2 weeks in advance) and well they do have horses available, but it is no longer a part of the package. The horses now cost $20 per person. I went back through my contract and of course can find nothing in there stating that the horses are a part of the contract. Although, I remember the sales person and her supervisor telling me over and over that when you stay with us you have access to everything this resort has to offer at no charge. I guess the canoes are going to cost now too.
What a joke this corporation is!!! This corporation is preying on the middle to low income people who would love 1 luxury vacation a year. The rich would never deal with this company because the accomodations are 3 star at tops. Nothing is luxurious about Bluegreen Resorts or the partner hotels/resorts they do business with.
The only positive outcome from this experience is that they only got me for $995. I feel so sorry for the many people who got suckered into contracts and received nothing in return but a big headache.
0 comments