Independent profile. Not owned, sponsored or endorsed by Bluegreen Vacations.

Bluegreen Vacations Reviews, Complaints & Contacts

Bluegreen Vacations Unlimited, Inc., doing business as Bluegreen Vacations, is a Boca Raton, Florida timeshare seller and a Hilton Grand Vacations subsidiary. BBB rates it A- with 2,398 complaints. Owners can find how to reach owner service and cancel a contract, plus the Pennsylvania attorney general lawsuit. 237 complaints linked to the Bluegreen Vacations profile are published on this site (2003-2013). None are from 2023-2026.

REVIEWS & COMPLAINTS237on USAComplaints · none in 2023-2026 · latest 2013
PHONE(800) 456-2582Owners Customer Service
WEBSITEbluegreenvacations.com
HEADQUARTERSBoca Raton, FL
PROFILE CHECKED
Submit a Complaint Read reviews & complaints ↓ Call (800) 456-2582 Official website ↗

Contacts

PhoneAddress

Customer service & general contact

Cancel, billing & returns

Account & login

Show all 12 contacts

Account & login (continued)

Official website

Other contacts

Corporate & press

Reference numbers (not support lines)

VERIFIED

Locations

  • Headquarters4950 Communication Avenue, Suite 950, Boca Raton, FL 33431
  • Mailing addressBluegreen Vacations, Attn: Cancellations, 4700 Millenia Blvd., Suite 600, Orlando, FL 32839
EDITORIAL

Is Bluegreen Vacations Legitimate?

BBB and Trustpilot figures

Legal name
Bluegreen Vacations Corporation
Founded
1966
Business type
Boca Raton, Florida timeshare (vacation ownership) developer and seller, operating the Bluegreen Vacation Club; a Hilton Grand Vacations company since January 2024
Website
bluegreenvacations.comSource: Company website, checked
Headquarters
Boca Raton, FLSource: Bluegreen Legal Notices, principal office, checked
Owned by
Hilton Grand Vacations Inc.Source: HGV Form 10-K for 2025, acquisition of Bluegreen Vacations Holding Corporation, checked

Bluegreen timeshares are sold by Bluegreen Vacations Unlimited, Inc., which gives its name and Boca Raton address on its own website. Its Legal Notices list the Bluegreen Vacation Club as a timeshare plan registered with real estate regulators in Florida and many other states. Since January 17, 2024 the company has been a subsidiary of NYSE-listed Hilton Grand Vacations Inc., which reports on the business in its SEC filings.

That tells you who you are dealing with, not whether a particular purchase suits you. The BBB headquarters profile lists 2,398 complaints in three years alongside an A- rating, and the unclaimed Trustpilot profile shows a TrustScore of 1.1 from 503 reviews. The Pennsylvania and Florida attorney general matters and the consumer lawsuits, with their outcomes, are set out in the sections on this page.

Before you sign, read the Public Offering Statement and the cancellation notice in your contract, note the cancellation deadline, and get every promise about resale, points or fees in writing.

EXTERNAL SOURCE

Independent Sources

BBB
624 reviews · 2,398 complaints · BBB business grade A- · average customer rating 1.1 / 5
Figures checked
Trustpilot
503 reviews · TrustScore 1.1 / 5
Figures checked
EDITORIAL

Complaint Themes

Sales presentation, free gifts or promotional packagesPoints or week availability when trying to bookMaintenance fees and annual dues increasingPromises about reselling or buying back the timeshareEmployment at Bluegreen or Outdoor Traveler

Themes, not a count of complaints.

CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

237 complaints linked to the Bluegreen Vacations profile are published on this site (2003-2013). None are from 2023-2026.

Show 15 more complaints on this page
EDITORIAL

Complaint record: BBB, Trustpilot and this site

BBB. The BBB profile for Bluegreen Vacations Unlimited, Inc. at its Boca Raton headquarters gives the business an A- rating and says it is not BBB accredited. It lists 2,398 complaints filed in the last three years, 742 of them in the last 12 months, and an average customer review score of 1.1 out of 5 stars from 624 reviews. It names one complaint the business did not respond to as a factor in the rating. BBB opened its file on the business in September 1992. These figures cover this one BBB listing only.

Trustpilot. The unclaimed Trustpilot profile for bluegreenvacations.com shows a TrustScore of 1.1 from 503 reviews, 256 of them written in the last 12 months; 93 percent are 1-star and 2 percent are 5-star. Trustpilot notes that the company has not invited its customers to leave reviews, so the reviews may not be representative.

Complaint reports on this site. The reports are dated 2003-2013. None are from 2023-2026. They are older reports, most of them written between 2006 and 2009, so they describe the sales and service practices of that time rather than today's contracts or staff. Each report is the account of the person who submitted it, and Bluegreen's responses are not part of them. The subjects that come up most often are sales presentations with free gifts or promotional packages, difficulty booking stays with points, rising maintenance fees and club dues. Other common subjects are promises that the timeshare could be resold or bought back, and working for Bluegreen or its Outdoor Traveler marketing unit.

Had an experience with Bluegreen Vacations? Tell other people what happened.

Submit a Complaint
EDITORIAL

Bluegreen Vacations cancellation, owner support, maintenance fees and complaint routes

Contact. Bluegreen's Contact Us page lists three phone lines, all on Eastern time. The Owners Customer Service line, open Monday to Friday 8 a.m. to 9 p.m. and Saturday 9 a.m. to 5:30 p.m. for phone and chat, is (800) 456-2582. The Promotional Vacation Guests Customer Service line, open Monday to Friday 9 a.m. to 9 p.m., is (800) 845-1995. The Corporate Headquarters line, open Monday to Friday 8 a.m. to 5 p.m., is (561) 912-8000. For owner reservations and cancellations, the page tells owners to log in to their Bluegreen account and chat online, or to call Owners Customer Service.

Its web form has topics such as owner sign-in, promotional vacation guest questions and non-owner reservations and cancellations, but the page says the form must not be used to serve legal papers or official notices on Bluegreen. For a dispute, put your request in writing, give your owner or reservation number, and keep copies of everything you send and receive. Send a letter to the address your contract gives for notices; if it gives none, the Legal Notices name the principal office of Bluegreen Vacations Unlimited, Inc. as 4950 Communication Avenue, Suite 950, Boca Raton, FL 33431.

Cancelling a timeshare purchase after signing. The period in which you can cancel (rescind) a timeshare contract is set by state law and by the cancellation notice in your contract, so it can differ from one buyer to another. In Florida, section 721.10 of the Florida Statutes gives a buyer until midnight of the 10th calendar day after the later of the day the contract was signed or the day the buyer received the last of the required documents. That right cannot be waived.

A mailed cancellation notice counts as given on its postmark date, provided the developer or escrow agent actually receives it. The developer must refund the money within 20 days of the buyer's demand, or within 5 days after the buyer's check clears if that is later. The 10-day period is Florida's rule: if you bought a timeshare in another state, that state's period applies and may be shorter, so the deadline printed in your contract's cancellation notice is the one to go by. Follow the cancellation notice in your paperwork exactly, send your notice before the deadline by a method that gives you proof of mailing and delivery, and keep a copy. Bluegreen's Legal Notices tell New Jersey buyers to obtain and read the Public Offering Statement before signing anything.

Cancelling a promotional vacation package. The Details of Participation for Bluegreen's discounted getaways say you may cancel and ask for a refund within 30 days of buying the package. The refund is the package price minus the retail value of any gifts or accommodations you received, there is no refund once any night of the package has been used, and the price is forfeited after 30 days. The cancellation must be in writing and mailed to Bluegreen Vacations, Attn: Cancellations, 4700 Millenia Blvd., Suite 600, Orlando, FL 32839.

Residents of Arkansas, Arizona, Louisiana, Michigan, New Mexico, Ohio, Pennsylvania, Virginia and Wisconsin are told to check the inserts sent with the package, which describe their cancellation rights. Changing your check-in date less than 14 days before it costs a $125 late cancellation fee, and a no-show costs $200 plus any prepaid fees or deposits. Bluegreen may itself cancel a reservation and refund in full up to 3 days before check-in.

What the package requires. To use a package, the buyer must be at least 25 with valid photo ID, have a household income of at least $50,000 (waived at age 62 or older), meet a minimum credit score (a FICO score of 600 under the current terms). The buyer must also hold a major credit card and attend an approximately two-hour timeshare sales presentation and tour; married or cohabiting couples must attend together. Anyone who does not qualify or does not attend the presentation can be charged the retail value of the accommodations and gifts received, minus what they paid. Residents of North Dakota and South Dakota, and of states where Bluegreen has not met registration or licensing requirements, are not eligible. Travel must be completed within 12 months, and by taking the offer you agree to Bluegreen's mandatory arbitration and waivers of class actions and jury trials.

What ownership costs. Bluegreen's FAQ page lists three costs: the purchase price of the interest, annual maintenance fees and annual club dues, all depending on how many Vacation Club Points you buy. Maintenance fees pay the program's operating costs, including maintenance and repairs of the trust property, insurance premiums, real estate taxes and reserves for capital spending; club dues are a separate annual charge from the Club. The interest is a deeded real estate interest that can be passed on to heirs during the term of the trust.

The website footer quotes purchase prices from $9,900 to $960,990 before promotions and discounts. Bookings with points are subject to availability, and the company says weekend and holiday availability is limited. The FTC warns that timeshare fees typically rise at or above the rate of inflation, so ask whether your plan caps them, and that owners must pay fees and taxes even when they do not use the timeshare.

Getting out of ownership. The FTC advises owners to ask their timeshare company whether it has an exit program and how it works, and reminds buyers that they have the right to get every promise in writing. Ask Bluegreen in writing what options exist for your contract. Be careful with third-party exit firms: the FTC lists large up-front fees, guarantees to cancel your contract and instructions to stop paying your mortgage or fees as warning signs. Bluegreen says that since 2015 cease-and-desist letters from exit firms have affected collections on its timeshare loans, and it has sued several of these firms; the court cases section has the details.

If the company does not fix the problem. If you paid by credit card and the charge was for something not delivered as agreed, dispute it in writing with your card issuer. Under the Fair Credit Billing Act the issuer must receive your letter within 60 days after it sent the first statement showing the charge.

You can file a complaint with BBB; with the attorney general in your state or in the state where the timeshare is located. For Florida timeshare plans such as the Bluegreen Vacation Club, you can also file with the Division of Florida Condominiums, Timeshares and Mobile Homes of the Florida Department of Business and Professional Regulation (myfloridalicense.com). Report deceptive sales or exit offers to the FTC at ReportFraud.ftc.gov. If the problem is with the loan that financed your purchase, you can also submit a complaint to the Consumer Financial Protection Bureau at consumerfinance.gov/complaint. Active-duty servicemembers and their families can raise Military Lending Act questions with their installation's legal assistance office.

EDITORIAL

Attorney general matters and federal agency filing

Pennsylvania Attorney General: lawsuit filed October 2008, consent decree June 2010. The Attorney General's Bureau of Consumer Protection sued BlueGreen Corporation, BlueGreen Resorts, BlueGreen Vacations Unlimited, Inc. and Great Vacations Destinations, Inc., all of Boca Raton, in October 2008, alleging deceptive contests, misleading sales presentations and improper contracts in timeshare sales to Pennsylvania residents. The Attorney General's June 2010 announcement, republished by GantNews, said the suit was resolved by a consent decree filed in Commonwealth Court.

More on regulatorsShow less

Under the settlement Bluegreen agreed to cancel contracts and pay refunds to Pennsylvania consumers with valid complaints about their timeshare purchases, to pay $125,000 to compensate people misled about free prizes. Bluegreen also agreed to change its business practices, to stop misleading advertising about free gifts and prizes, and to make its telemarketing comply with Pennsylvania's Do Not Call law. Each of the 29 people who had filed Do Not Call complaints was to receive $100. Consumers who had not yet complained were given until June 24, 2010 to contact the Bureau. In November 2010 the Attorney General said $60,533 in restitution was being distributed to consumers who had been promised free gifts.

Florida Attorney General: written agreement of May 24, 2012. In the annual report for 2012 of BFC Financial Corporation, then Bluegreen's parent company, filed on April 1, 2013, the company said the Florida Attorney General's office had gathered consumer complaints about Bluegreen's timeshare sales and marketing going back to 2004. On May 24, 2012 the two sides signed a written agreement that set a process for deciding which consumers were eligible for relief, including restitution where it applied, with the identified complaints to be resolved by August 24, 2012. Bluegreen reported that it had resolved most of those complaints, that the office considered the formal part of the matter closed, and that the agreement required it to keep handling new complaints through late 2013. This is the company's account in its SEC filing.

CFPB and FTC brief for servicemembers, November 2022. In Louis v. Bluegreen Vacations Unlimited, Inc., the Consumer Financial Protection Bureau and the Federal Trade Commission filed a friend-of-the-court brief on November 21, 2022. The brief asked the Eleventh Circuit to reverse a ruling that an active-duty servicemember and his wife lacked standing to sue under the Military Lending Act. The couple allege that their financing agreement contained a mandatory arbitration clause the Act prohibits and lacked the required disclosure of the Military Annual Percentage Rate. The agencies were not parties, and the Eleventh Circuit affirmed the dismissal on June 7, 2024; the court cases section has the details.

EDITORIAL

Court cases and company lawsuits

Court records

The cases on this page are described from court opinions, orders and dockets and from the litigation notes in Bluegreen's and HGV's annual reports. An allegation in a complaint is not a finding. Bluegreen's vacation package terms bind buyers to mandatory arbitration and to waivers of class actions and jury trials, and the 2025 New Hampshire complaint says the timeshare trust agreements contain the same three provisions, which limits how and where an owner can bring a claim.

More on the lawsuitsShow less

Cases brought by consumers.

  • Wisconsin Timeshare Act class action, filed 2018. Class certification was denied in November 2021; in June 2022 the parties settled and stipulated to dismissal of all claims on the merits and with prejudice. Settlement terms are not public.
  • Missouri Merchandise Practices Act action by two buyer families. After removal to federal court in 2022, the court granted the defendants summary judgment on February 28, 2024, and judgment was entered on October 11, 2024.
  • Telephone Consumer Protection Act class action, filed 2020. Class certification was denied in 2021, and the Eleventh Circuit affirmed that denial on November 21, 2022.
  • Military Lending Act class action by an active-duty servicemember and his wife, filed 2021. Dismissed for lack of standing; the Eleventh Circuit affirmed on June 7, 2024 without deciding whether Bluegreen violated the Act, and the Supreme Court declined review on January 27, 2025.
  • Military Lending Act class action by two active-duty servicemembers, filed 2025 in New Hampshire. Dismissed on January 16, 2026 because the contracts choose Florida courts and Florida was the more convenient forum; the court did not rule on the Military Lending Act claim.

Bluegreen's 2022 annual report also describes two other consumer cases. In a Telephone Consumer Protection Act class action filed on January 7, 2019, the court stayed the case while it waited for rulings on what counts as an automatic telephone dialing system. Bluegreen says the Supreme Court's April 1, 2021 decision in Facebook v. Duguid disposes of the plaintiff's claim and has told the court so. In a suit filed on August 30, 2020 by more than 100 timeshare owners at The Manhattan Club in New York over sales statements, maintenance fees and reservation rules, the court dismissed the claims against Bluegreen without prejudice in September 2021. The owners amended their complaint, and Bluegreen's motion to dismiss the amended complaint was pending when the report was filed.

Cases the company filed against timeshare exit firms. Bluegreen sued The Montgomery Law Firm and affiliates on November 13, 2019, Carlsbad Law Group on November 13, 2020, and The Molfetta Law Firm and associated firms, including one called Timeshare Termination, on December 30, 2020. It alleges that these firms used deceptive advertising, made false statements about Bluegreen and encouraged owners to stop paying, while charging owners for services Bluegreen calls illusory. According to Bluegreen, the Montgomery defendants settled in January and September 2022, one settlement including a stipulated injunction, and that case was dismissed on October 18, 2022; the principals of Timeshare Termination filed for Chapter 11 bankruptcy in October 2021. These are Bluegreen's allegations in cases it brought.

Commercial dispute. HGV's 2025 annual report says an arbitration over Bluegreen Vacations Unlimited's 2018 agreement to buy timeshare inventory and the management contract at The Manhattan Club ended in an adverse interim award on July 22, 2024. A decision on February 10, 2025 set out the required cure. Bluegreen took over the management agreement in exchange for a $47.5 million note and began quarterly purchases of timeshare inventory. This is a dispute with the companies that sold Bluegreen those rights, not a consumer case.

PUBLIC RECORD

Court & Public Records

Louis v. Bluegreen Vacations Unlimited, Inc.

Appeal decided

U.S. Court of Appeals for the Eleventh Circuit, appeal from the Southern District of Florida, 0:21-cv-61938Decided Docket 22-12217Source ↗

Appeal decided

The U.S. Supreme Court denied review on January 27, 2025, in case 24-453.

Case details: Louis v. Bluegreen Vacations Unlimited, Inc.Show less

An active-duty servicemember and his wife filed a proposed class action in 2021 alleging that Bluegreen Vacations Unlimited, Inc. violated the Military Lending Act when it financed their timeshare purchase: they say the financing agreement contained a mandatory arbitration clause the Act forbids and lacked required disclosures, and that Bluegreen did not check whether they were military members. The district court dismissed the case for lack of standing. The CFPB and FTC filed a friend-of-the-court brief supporting the couple. On June 7, 2024 the Eleventh Circuit affirmed in an unpublished per curiam opinion, holding that the couple had not pleaded that the alleged violations caused their claimed injuries, including their down payment, and leaving the dismissal without prejudice; it did not decide whether Bluegreen violated the Act.

Laskey v. Bluegreen Vacations Unlimited, Inc. (Boyd and Laskey plaintiffs)

Judgment

U.S. District Court for the Western District of Missouri, removed from Missouri state courtDecided Docket 6:22-cv-03194Source ↗

Judgment entered

The federal docket shows an order of February 28, 2024 granting the defendants' motion for summary judgment, denying the plaintiffs' motion for summary judgment and denying class certification as moot, followed by a clerk's judgment on October 11, 2024, entered after the defendants' unopposed motion for final judgment.

Case details: Laskey v. Bluegreen Vacations Unlimited, Inc. (Boyd and Laskey plaintiffs)Show less

Two couples and other buyers sued Bluegreen Vacations Unlimited, Inc. and co-defendants in Missouri state court on July 18, 2019 under the Missouri Merchandise Practices Act, alleging false statements and misrepresentations in timeshare sales; they also claimed, for a class, that Bluegreen's administrative processing fee amounted to the unauthorized practice of law. According to Bluegreen's 2022 Form 10-K, the state court certified a class on the fee claim on August 31, 2020, dismissed an abuse-of-process claim, and ruled on January 11, 2021 that class members were not entitled to rescind their contracts because they had not pleaded fraud in the inducement; after the plaintiffs added Bluegreen's title subsidiary, Resort Title Agency, Inc., it removed the case to federal court on July 29, 2022.

Landon v. Bluegreen Vacations Unlimited, Inc.

Settled

U.S. District Court for the Eastern District of WisconsinFiled Decided Docket 2:18-cv-00994Source ↗

Settled

The settlement terms are not public.

Case details: Landon v. Bluegreen Vacations Unlimited, Inc.Show less

Four buyers filed a proposed class action on June 28, 2018 against Bluegreen Vacations Unlimited, Inc. and Bluegreen Vacations Corporation, alleging violations of the Wisconsin Timeshare Act and Wisconsin rules against referral selling and certain attorney's fee provisions, on behalf of Wisconsin buyers of the previous six years. On November 27, 2019 the court granted Bluegreen's motion to dismiss in part, and on November 5, 2021 it denied class certification. Bluegreen's 2022 Form 10-K says the parties settled in June 2022; the stipulation filed on June 24, 2022 dismissed all claims on the merits and with prejudice, with no costs to either side.

Johansen v. Bluegreen Vacations Unlimited, Inc.

Appeal decided

U.S. Court of Appeals for the Eleventh Circuit, appeal from the Southern District of Florida, 9:20-cv-81076Filed Decided Docket 22-10695Source ↗

Appeal decided

A consumer filed a proposed class action against Bluegreen Vacations Unlimited, Inc. on July 14, 2020 under the Telephone Consumer Protection Act, alleging that he received many telemarketing calls from Bluegreen while his number was on the National Do Not Call Registry. On September 30, 2021 the district court denied class certification, finding that he did not meet the typicality and adequacy requirements of Federal Rule of Civil Procedure 23(a). On November 21, 2022 the Eleventh Circuit affirmed that denial in an unpublished per curiam opinion; the class-certification ruling was the only issue on appeal, and the court did not rule on whether the calls broke the law.

Nodal v. Bluegreen Vacations Unlimited, Inc.

Dismissed

New Hampshire Superior Court, Rockingham CountyFiled Decided Docket 218-2025-CV-00535Source ↗

Dismissed

Two active-duty U.S. Army members living in Florida filed a proposed class action on May 2, 2025 against Bluegreen Vacations Unlimited, Inc. and Bluegreen Vacations Corporation. They allege that Bluegreen's standard timeshare trust agreements and loans break the Military Lending Act because they contain mandatory arbitration, class-action waiver and jury-trial waiver provisions and lack the required disclosures, and they ask the court to declare the loans void. On January 16, 2026, after a hearing, the court granted Bluegreen's motion to dismiss: it enforced the contracts' clause choosing Florida courts and found Florida the more convenient forum in any case, and it expressly did not decide the Military Lending Act claim.

EDITORIAL

Who operates Bluegreen Vacations

The company that sells Bluegreen timeshares is Bluegreen Vacations Unlimited, Inc., doing business as Bluegreen Vacations. The footer of its website names it as the sales agent and as the developer and seller of the Bluegreen Vacation Club, a multi-site timeshare plan, and says it is a wholly owned subsidiary of Hilton Grand Vacations Inc. The Legal Notices describe it as a Florida corporation with its principal office at 4950 Communication Avenue, Suite 950, Boca Raton, FL 33431, and name a second developer, Bluegreen/Big Cedar Vacations, LLC, a Delaware company, for the Bluegreen Wilderness Club.

The websites bluegreenvacations.com and bluegreenowner.com are run under Terms of Use issued by Bluegreen Vacations Corporation on behalf of itself and its subsidiaries. The vacation package terms and the BBB profile give another Boca Raton address, 4960 Conference Way North, Suite 100. The site footer also says that some travel services in vacation packages are provided by Great Vacation Destinations Inc., a Florida corporation in Orlando.

More company historyShow less

History. According to its About page, the business began in 1966 as Patten Realty, Inc., a land management company that was later renamed Bluegreen, and it now has more than 220,000 owners who stay at resorts in the U.S. and the Caribbean.

Ownership. Bluegreen Vacations Holding Corporation was the publicly traded parent until Hilton Grand Vacations Inc. (NYSE: HGV) bought it. HGV's annual report for 2025 says the all-cash acquisition closed on January 17, 2024, for total consideration of $1.6 billion including net debt. The same report says HGV began rebranding some former Bluegreen resorts to Hilton Grand Vacations brands in 2025 and expects to do the same for most of them, so an owner may see resort names change.

Sales through Bass Pro and Cabela's. The Bluegreen website calls the company the official vacation ownership provider of Bass Pro Shops, and the BBB profile lists "Bass Pro Shop Outdoor Traveler" among its alternate names. HGV says it signed a 10-year exclusive marketing agreement with Bass Pro in November 2023, effective when the Bluegreen purchase closed, which lets it sell vacation packages at kiosks in Bass Pro Shops and Cabela's stores. At the end of 2025 HGV had sales and marketing operations in 142 of those stores, including 7 virtual kiosks. A number of the older complaint reports on this site describe offers made at Bass Pro stores.

VERIFIED

Company Relationships

  • Owned byHilton Grand Vacations Inc.
  • Affiliated withBass Pro Shops
  • Affiliated withResort Title Agency, Inc.
EDITORIAL

Frequently Asked Questions

How do I contact Bluegreen Vacations owner service?

Call Owners Customer Service at (800) 456-2582, Monday to Friday 8 a.m. to 9 p.m. and Saturday 9 a.m. to 5:30 p.m. Eastern, or log in to your Bluegreen account to chat online; the company handles owner reservations and cancellations through these two channels. Guests on a promotional vacation package use (800) 845-1995, Monday to Friday 9 a.m. to 9 p.m. Eastern, and the corporate office in Boca Raton is (561) 912-8000.

Where are Bluegreen Vacations resorts, for example in Orlando, Las Vegas, New Orleans, Myrtle Beach and San Antonio?

Bluegreen Vacations lists resort destinations in many US states and in Aruba. Its destinations page names, among others, Orlando and Panama City Beach in Florida, Las Vegas in Nevada, New Orleans in Louisiana, Myrtle Beach and Charleston in South Carolina, San Antonio in Texas, and the Shenandoah Valley and Williamsburg in Virginia. In Orlando, the company's site shows The Fountains and Orlando's Sunshine Resort, both in The Amusement Collection. Its resort locator and map covers the Club resorts and the Club Associate resorts in the Bluegreen network; Club Associate resorts were not originally developed by Bluegreen but are included in the portfolio.

What is Bluegreen Club 36 in Las Vegas?

Bluegreen Club 36 is a resort at 372 East Tropicana Avenue, Las Vegas, NV 89169, a few blocks off the Strip. The company's site lists it as a Club Resort, which it describes as "typically developed and/or managed" by the Bluegreen family of companies, and says the name comes from its location at latitude 36 degrees north.

Can I cancel a Bluegreen timeshare purchase after signing?

A Bluegreen buyer can cancel only within the cancellation period set by your state's law and stated in the cancellation notice in your contract. In Florida, section 721.10 of the Florida Statutes gives a buyer until midnight of the 10th calendar day after the later of the signing date or the day the last required document was received, and the right cannot be waived. A mailed notice counts from its postmark date if the developer or escrow agent receives it. The refund is due within 20 days of your demand, or 5 days after your check clears if that is later.

The 10-day figure is Florida's; for a timeshare bought in another state that state's period applies and may be shorter, so go by the deadline in your contract's cancellation notice, send your written notice exactly as it describes and keep proof of mailing. A promotional vacation package is different: it can be cancelled in writing within 30 days of purchase, with no refund once any night has been used.

What costs come with a Bluegreen Vacation Club interest?

Bluegreen's FAQ lists three costs: the purchase price of the interest, annual maintenance fees and annual club dues, all depending on how many Vacation Club Points you buy. Maintenance fees cover the program's operating costs, including repairs, insurance premiums, real estate taxes and reserves, and you owe them whether or not you travel. The website footer quotes purchase prices from $9,900 to $960,990 before promotions and discounts.

Who owns Bluegreen Vacations now?

Hilton Grand Vacations Inc. (NYSE: HGV) has owned Bluegreen since January 17, 2024, when it completed the all-cash purchase of Bluegreen Vacations Holding Corporation for total consideration of $1.6 billion including net debt. Bluegreen Vacations Unlimited, Inc. now operates as a wholly owned HGV subsidiary, and HGV began rebranding some Bluegreen resorts to Hilton Grand Vacations brands in 2025.

What do BBB and Trustpilot show for Bluegreen?

The BBB headquarters profile for Bluegreen Vacations Unlimited, Inc. gives an A- rating, says the business is not BBB accredited, and lists 2,398 complaints in the last three years, 742 of them in the last 12 months. The BBB customer reviews average 1.1 out of 5 stars from 624 reviews. The unclaimed Trustpilot profile for bluegreenvacations.com shows a TrustScore of 1.1 from 503 reviews, 256 of them in the last 12 months, with 93 percent of all reviews at 1 star.

What did the Pennsylvania and Florida attorneys general do about Bluegreen?

Pennsylvania's Attorney General sued in October 2008 over contests, sales presentations and contracts; under a June 2010 consent decree Bluegreen agreed to cancel contracts and refund consumers with valid complaints and to pay $125,000 for people misled about prizes. In Florida, Bluegreen's then parent company reported a written agreement with the Attorney General's office, signed on May 24, 2012, on relief for consumer complaints about its sales and marketing. The attorney general section has the details.

Has Bluegreen been sued by owners or customers?

Owners and customers have filed several lawsuits against Bluegreen. A Wisconsin Timeshare Act class action was dismissed with prejudice in June 2022 after a settlement whose terms are not public. In a Missouri case the federal court granted the defendants summary judgment on February 28, 2024. A telemarketing class action failed at class certification, affirmed on appeal in November 2022. The 2021 Military Lending Act case was dismissed for lack of standing, affirmed on June 7, 2024 without a ruling on the merits. A 2025 Military Lending Act case in New Hampshire was dismissed on January 16, 2026 in favor of a Florida forum. Each case, with its court and docket number, is in the cases table.

What is Outdoor Traveler and what is Bluegreen's link to Bass Pro?

The BBB profile lists "Bass Pro Shop Outdoor Traveler" as an alternate name of Bluegreen Vacations Unlimited, Inc., and several older complaint reports on this site mention Outdoor Traveler together with offers made at Bass Pro stores. Bluegreen calls itself the official vacation ownership provider of Bass Pro Shops. Bass Pro does not own Bluegreen: Hilton Grand Vacations says it holds a 10-year exclusive marketing agreement with Bass Pro, signed in November 2023, to sell vacation packages at kiosks in Bass Pro Shops and Cabela's stores, 142 of them at the end of 2025.

Where can I file a complaint about Bluegreen?

Start in writing with Bluegreen's Owners Customer Service, (800) 456-2582. If that fails, file with BBB and with the attorney general in your state or in the state where the timeshare is located. For a Florida timeshare plan such as the Bluegreen Vacation Club, you can also complain to the Division of Florida Condominiums, Timeshares and Mobile Homes at the Florida Department of Business and Professional Regulation. Report deceptive sales or exit offers to the FTC at ReportFraud.ftc.gov. For a disputed credit card charge, write to your card issuer so it receives the letter within 60 days after the first statement showing the charge, and for problems with the loan that financed the purchase, use the CFPB complaint form at consumerfinance.gov/complaint.