I booked two round trip ticket to India through Consumer Wholesale Travel (CWT) and paid the fare in full through a check dated August 29th for $2,500.
Almost two and a half months after my payment and numerous calls and emails, I am yet to receive the tickets. The owner of the travel agency, Ms. Mina Sanghvi, has not given me any confirmed date as to when she would be releasing the tickets. She is rude, doesn't return calls and in short not somebody whom you want to deal with however desperate you might be. My experience has been a nightmare and I planning to go to court in order to get the tickets for which I paid more than two months ago.
Worse still, we are not even able to cancel the tickets, as the owner, Mina Sanghvi, says that she'll charge $150 per ticket for cancellation. This to me is ridiculous since she has not even issued me the tickets.
Quite frankly, I wonder why they are not behind bars for indulging in such unfair practices and for cheating the innocent consumers. Maybe because nobody has made an attempt, but I'm determined to bring them to book. I warn everybody out there to desist from being involved with them in any transaction.
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