I received a call form Jerald a Telemarketer form Pacific Monarch Resorts, He stated that I won a prize of a Digital Camera and a drawing for a prize of 1500 dollar shopping spree at Nordstrom's, 20 inch color television a vacation a my choices of Hawaii or Mexico.
Arrived on Schedule at 701 Gateway Ave in South San Francisco. Wanting to collect my prizes and Go home they told me I was too late and the next presentation was going to be in 40 minutes I was told by Jerald, that they where not Trendwest and they where not going to try to sell me anything. He did not tell me that I was not to bring my son, or their was even going to be a 2 hour presentation. I told the Ladies that where at the front desk and I that I just wanted my prizes and did not receive a letter. Only the call from Jerald from Pacific Monarch Resorts.
They told me that I could talk to the Manager. Manager came out explained that I needed to make another appointment. To collect my prize and not to bring my son and in fact that there was a 2 hour presentation to collect my prize. Well I told him that Jerald told me that my prize was here and all I had to do was collect it. We went round and round about this and I thought he was going to kick me out, call Security.
He was very insulting. Pacific Monarch Resorts are misrepresenting it self and they should give their prizes away. I would like to collect my prize.
Marie Moya Molina
The president and chief executive officer is Mark D. Post
fax # 949-587-2479
Marie Molina
San Francisco, Ca
0 comments