Usacomplaints.com » Traveling & Tourism » Complaint / Review: Orbitz.com - I will never use Orbitz to reserve a room or stay at a Ramada Hotel again. #557871

Complaint / Review
Orbitz.com
I will never use Orbitz to reserve a room or stay at a Ramada Hotel again

I'll never, ACTUALLY use Orbitz to arrange an area or remain in a Ramada Inn again. I reserved and taken care of my space 10 times just before my planned journey. After I examined in, I had been informed the space I reserved wasn't offered at that point which it wasn't offered at the full time that I settled for this. The table worker and evening supervisor were apologetic, but experienced an attitude of 'Oh well, its not our problem' They questioned basically was particular of the features of the area I reserved (as though I had been mistaken by what I taken care of) After I created the backup of my schedule demonstrating that I'd reserved a Master, smoking area with individual porch and jetted jacuzzi bathtub, the worker shrugged her shoulders and stated, Sorry, we-don't own it. I actually donot understand what Orbitz did.

After examining into towards the provided double space with normal bathtub, I approached Orbitz customer support online. After about 30-minutes of backwards and forwards, they recommended the resort was hectic and may not keep in touch with them right then as well as for me to contact the 800-number in 30-minutes to one hour. One hour later, I approached customer support by telephone, was positioned on store and after about 20 units, the Orbitz representative recommended they were prepared to credit $10 per evening for my trouble. To begin with, there are lots of cheaper resorts in Virginia Beach at the moment of year of course if the price was the only real thought, I'd have reserved some of those. The features I preferred were THE MAIN REASON I reserved the area just how that I did so. I recommended customer support this wasn't a suitable answer and hungup. On Monday, after returning property, I sent customer support requesting a reasonable quality for this issue. I obtained an answer rapidly informing that the boss could be in touch. 5 days later, nevertheless not just one term in the boss. Don't promote or guide and take fee for areas as possible not supply! Interval!!! I've quite a large mouth and you will be sure these details is handed down to everybody I understand. ORBITZ attacks and Ramada isn't any greater. Each one of these handed the dollar towards the additional and NEITHER occasion managed to get right.


Offender: Orbitz.com

Country: USA
Site:

Category: Traveling & Tourism

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