Usacomplaints.com » Traveling & Tourism » Complaint / Review: Orbitz - Inaccurate hotel description - no elevato. #436210

Complaint / Review
Orbitz
Inaccurate hotel description - no elevato

After I reserved an atmosphere/resort deal to get a visit to Detroit through Orbitz, I discovered the resort I reserved might have no lift company until April.

I called Orbitz to determine about changing resorts. I had been only a little surprised to discover that:

1. Actually in an incident such as this, Orbitz informs you to go to the resort you have reserved and have to obtain transferred to a different home

2. Orbitz doesn't need resorts to say key repairs or building within the explanations you observe on Orbitz

3. Eliminating the journey means forfeiting the majority of what I settled.

Main point here: It has the aroma of misleading exercise to incorporate incorrect, out-of-day entries for accommodations. Orbitz must need resort associates to publish truthful entries — or assure that clients possess some safety if your resort is captured within an outright lie.

PS - This resort is known as the Willows, and - again - there is no sign everywhere that it generally does not have lift company until April. I then found out via a Yelp evaluation.


Offender: Orbitz

Country: USA   State: New York   City: New York
Site:

Category: Traveling & Tourism

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