Usacomplaints.com » Traveling & Tourism » Complaint / Review: Orbitz - Price assurance gurantees/cancellation policies. #528186

Complaint / Review
Orbitz
Price assurance gurantees/cancellation policies

Criticism is by using Orbitzis marketed "low cost guarantees" and obscure and unclear conditions and terms when arranging a bundle. I arranged a holiday deal together and 2 nights later exactly the same bundle arrived on their site for nearly $1500 significantly less than what I settled! After I approached their customer support division, I obtained atleast three distinct tales why I really could not possibly (a) obtain a reimbursement for that distinction between your two deals or (w) stop my unique bundle and rebook in the discounted. So when they moved me for their second-tier customer support, I had been informed that none of the "guarantees" or termination guidelines affect their travel packages. There's got to be always a class-action suit below...


Offender: Orbitz

Country: USA
Site:

Category: Traveling & Tourism

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