We had a confirmed reservation from Midland car rental located at the Los Angeles airport. We took their shuttle to the pick up location only to find their desk was closed and everyone was gone.
Since they are located in the Radisson Hotel, the manager said they "usually" left the keys behind but no information, keys or car was to be found. Having just flown in from NYC At 10 o'clock at night, my wife and I were standing on the street with all our luggage but no car and left to work this out on our own. We had to take a taxi to a REAL car rental agency.
Midland's offered price was better than the others but it proved to be a horrible mistake to have booked with them. They acted as a shill for other agencies, tricking us into booking with them but their office closes at the time we were scheduled to arrive, forcing us to pay 3 times as much elsewhere with no reservation.
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