Usacomplaints.com » Traveling & Tourism » Complaint / Review: Greyhound - Night of Hell. #486357

Complaint / Review
Greyhound
Night of Hell

I bought a non refundable admission online about fourteen days before my planned journey. The solution advised that guests appear 1-hour prior to the planned departure. I came about 45 minutes before in Tallahassee. Although examining my luggage and being released a solution the table worker shows me instead delicately that used to do not appear 1-hour prior to the vehicles starting period and so might wind up needing to consider the coach at 5am. Actually, my starting time was 11pm. Asking into this, she advised me the chairs about the coach are "first-come first-serve actually" (doesn't matter whenever you purchase) which their are just 55 chairs and so I'd better enter point easily wish to make it. Panicking I easily spread toward the point. Upon acquiring an area in-line I contacted the table again and requested for that boss.

To begin with I questioned where on my online solution it says that chairs are first-come first-serve? Their solution was when I'd arrived at his stop to buy my solution his brokers are educated to verbalize that essential little bit of info.

Minute I mentioned that it surely doesn't matter then what period I arrive here since it is first-come first-serve. Therefore easily actually want to be on the coach I ought to appear prior to the 1-hour agreed period then. The boss viewing my disappointment began to become defensive. I attempted to inform him that it's not his plan, but he may be the boss and that I was looking to get someplace on the routine as organized in my own schedule, and indicating my discontent with him. Nothing particular. But, truly the way the heck may greyhound market more seats than they've chairs available. He then began to strike me, threatening not to allow me about the coach.informing me to not allow his greyhound standard trick me. Prejudice. I had been amazed by his conduct. I simply told him to overlook it and went away.

Therefore, missed the coach, but, luckily they'd another happen two hours later.

Next, I get to Orlando to get a 3-hour layover. This time around I had been prepared as well as in point whilst the group was receiving big. Their are two collections. Beginning line and Reboarding Point. Arrive boarding period the worker in the doorway of the reboarding line begins rudely showing nearly all the folks within the line that they're within the incorrect point, including myself. I stated, no I originated from Tallahassee. He angrily mentioned "nicely this point is for individuals that got off this specific coach which are reboarding to obtain their chairs back". I had been like ooohhkay! And so I went in to the beginning point completely within the back and skipped the coach. I visited keep in touch with the boss.indicating my discontent, she incredible mentioned "what did you anticipate, this really is greyhound". I stated, I've never sailed greyhound and after her declaration never can again. I attempted to ask how I really could perhaps be an originating traveler, but she held rudely interrupting me stating the same again and again about how exactly the next time I ought to stand-in the best point. I expected her to hear and he or she explained it didn't matter what I'd to express... And so I strolled away in shock.

Therefore, an 11-hour journey wound up getting 17 hours. I've never observed this type of show of bad client relationships in most my entire life.


Offender: Greyhound

Country: USA   State: Florida

Category: Traveling & Tourism

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