Consumer beware,
I've never published a of the character, but I'm required to do this due to my knowledge with Greyhound. At the conclusion of Jan I paid extra cash to purchase 2 "refundable" coach seats to Ny. I usually experience the practice, but I thought I'd try the coach. Since I have was an initial period driver, I purchased an e ticket online and thought I really could produce my solution in the stop. Nevertheless, I easily recognized that you might want to produce your seats yourself. Good, no major package, nevertheless, after I reached the coach terminal the Greyhound workers were excessively rude and unhelpful. They stated they could not access my reservation, don't possess a printer, or perhaps a performing web. Unsure if some of it was accurate, normally I'm unsure what objective their computers function if they're remote devices. Therefore, it had been approaching the starting time and that I had a need to reach NYC with a particular period. And so I questioned easily might purchase two new seats and return others later. They claimed not a problem, nevertheless, I'd need to have a later coach since this coach was sold-out (despite the fact that I really had two seats currently). Good, nicely at this time I chose to reduce my deficits and proceed and capture the practice and reimbursement by coach ticket later, when I particularly bought a "refundable" solution. Well, to my shock, I then found out that I'd to contact long distance customer support point (couldn't get it done online with my E TICKET) and delay on-hold for 1-hour!!! After I got your hands on somebody, they stated they might process my reimbursement but that it'd get 7-10 times to procedure... For what... I actually donot understand. Well, 20 times approved and nothing. And so I attempted e mailing their customer support simply because they suggest that. Just, I acquired an email stating that it'd be-at least week before I'd actually obtain a response. 10 more times... Nothing. Recently, I tried contacting again but was on-hold for 30 mins before I'd to obtain on with my evening. Therefore, 31 times... Nevertheless no reimbursement along with a large amount of disappointment. I'll NEVER conduct business with Greyhound again in my own living!!! Attempt Megabus or another style of transport, but prevent Greyhound if you're able to. Again, I never post messages of the character, but I'm simply amazed incidentally they are doing business.
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